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Constant pop-up on My O2

cadmasterUK1
Level 1: Joiner
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I was trying to connect to My O2 to top-up my Pay-as-you-go balance but every time the page changed I was confronted by a cookies pop-up that I had to either accept or manage the options before I could get back to the page I was trying to access.

Why can't the system remember the settings, even in the same session?

This is ridiculous.

Does anyone know how to bypass or disable these stupid, persistent pop-ups?

If the situation continues, I will be ditching O2 completely and move to another provider.

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madasaf1sh
Level 77: Grand Master
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@cadmasterUK1 

 

Use a different browser, use incognito mode.. 


Cookies are designed to expire...  


Other than that seen as you are on PAYG just move to a new network, just request your PAC Code from o2. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 7
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pgn
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@Martin-O2 - any progress on this popup bugbear?

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jonsie
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Martin-O2
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Sorry @pgn no update on the popup issue I'm afraid. 

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pgn
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@Martin-O2 wrote:

Sorry @pgn no update on the popup issue I'm afraid. 


Shame - it has become very intrusive of late. Off-putting to say the least.

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pgn
Level 76: Forum Legend
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Pop-ups. Yes. Any answer from the platform team yet, @Dave-O2 - just had one appear as I typed this reminder in, annoyingly.

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And yet another, barely 10mins later aaargh!

Message 7 of 7
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