phonemast not working
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on 17-06-2019 07:03
Can anyone tell me when my local phonemast will be working as my business is not able to take card payments due to the mast not working all weekend
on 17-06-2019 07:09
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on 17-06-2019 07:09
@Holliesfarm @We wouldn’t know that information here & o2 don’t give out timeframes for fixing things
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on 17-06-2019 07:22
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on 17-06-2019 07:22
You need to keep checking here @Holliesfarm
Also if you are losing business you may want to make a complaint
https://www.o2.co.uk/how-to-complain
Veritas Numquam Perit
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on 17-06-2019 11:59
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on 17-06-2019 11:59
@Holliesfarm Please see this link: https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
You can also report the issue using the My Network app: https://www.o2.co.uk/apps/my-network
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on 17-06-2019 17:04
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on 17-06-2019 17:04
Losing business should make you think about a landline to be honest.
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on 17-06-2019 19:25
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on 17-06-2019 19:30
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on 17-06-2019 19:30
The ones we had could be connected to our broadband with an Ethernet cable though at the end of the day to process all the payments.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-06-2019 19:57
@MI5 wrote:
I believe the problem is with the card reader not their phones.
The ones we had could be connected to our broadband with an Ethernet cable though at the end of the day to process all the payments.
I am inclined to think the same as I went to a big event a few weeks ago & all the vendors were having issues with their card readers & nothing to do with their actual handsets