Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5687 Views
  • 2 replies
  • 1 kudos

Resolved! Change the billing address

I am not able to change my address by myself by following the instructions on webside. It looks tike I have more accounts on one mobile number?

Andrea123 by Level 1: Joiner
  • 1551 Views
  • 1 replies
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Resolved! Number from my pay has you go sim, still isn't transferred onto my new pay monthly sim

I went into one of your o2 stores yesterday to get help with transferring my number from my pay as you go sim onto my pay monthly sim only, contact sim.Has it is now over the 24hour limit and the my phone still reads SOS CALL ONLY INVALID SIM .I am n...

EPU by Level 1: Joiner
  • 2568 Views
  • 4 replies
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Resolved! lost phone

its 23.08, I have lost my phone and O2 office is closed. I have searched on line and cannot see any way to report my phone stolen and ask for it to be deactivated now that the office is closed .... does anyone have any info that might help me?

Gertrude by Level 1: Joiner
  • 3258 Views
  • 4 replies
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Personal router for O2 Business Broadband (Fibre)

I have O2 Business Broadband (Fibre) and use the stock O2 broadband modem/router.Every time the router is restarted/rebooted, it "forgets" the local DNS entries for all the devices on my network and I have to manually go around and either reboot them...

derekoh by Level 1: Joiner
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  • 8 replies
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Resolved! Unlocking Iphone6s on O2 Business

Hi I have recently received a new Iphone 7 and business Sim from my company (retained my phone no).I want to request the old device (Iphone 6s) to be unlocked. How do I go about this and is there anyproblem given I've taken my no across to the new ph...

Anonymous by Not applicable
  • 3564 Views
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  • 0 kudos

Business Transfer of Ownership Form - wont print

Upgrading my personal account to a business account to bill to my new company, and I've been advised that I need to complete Business Transfer of Ownership Form - complicaton, when I clock on the link of the form o2 have sent you can't print it (the ...

Anonymous by Not applicable
  • 4237 Views
  • 7 replies
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business login

when I attempt to login to my business account, I am greeted with the following popup: "Max Limit reached for identities to have the same contact number" I only have one mobile phone. O2 online help seem to be permanently on holiday. O2 have no idea ...

Anonymous by Not applicable
  • 2872 Views
  • 2 replies
  • 0 kudos