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How do I find what package I'm on?

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Rob_Whits
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on ‎05-08-2019 19:13

on ‎05-08-2019 19:13

How do I find what package I'm on?

 

I've looked in my o2 Business account online but that is next to useless. There has to be a way to see what package I'm on, how many minutes, texts, data?

 

Any help really appreciated.

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MI5
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‎05-08-2019 19:18 - edited ‎05-08-2019 19:19

‎05-08-2019 19:18 - edited ‎05-08-2019 19:19

@Rob_Whits 

I don't believe it's possible on a business tariff.

Call customer services on 8002 to check your options.

Edit. Found this which may help ?

https://www.o2.co.uk/business/support/billing/tariffs-and-allowances

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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‎05-08-2019 19:18 - edited ‎05-08-2019 19:19

‎05-08-2019 19:18 - edited ‎05-08-2019 19:19

@Rob_Whits 

I don't believe it's possible on a business tariff.

Call customer services on 8002 to check your options.

Edit. Found this which may help ?

https://www.o2.co.uk/business/support/billing/tariffs-and-allowances

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Rob_Whits
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on ‎05-08-2019 19:29

on ‎05-08-2019 19:29

That was a good find, it got me the info I needed.

If only it was a little more user-friendly!

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MI5
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on ‎05-08-2019 19:41

on ‎05-08-2019 19:41

Pleased it was helpful....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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