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DavidChalcraft
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how do I move from business to personal, keeping same number

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MI5
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@DavidChalcraft 

If your business contract has reached the end term then you need to take out a new consumer contract which you will get a temporary number with. Contact customer services and explain that you want to transfer your business number to your new consumer contract and they will ask for your current number and the new temporary number. Once the number has been moved over (normally 24hrs) then your business contract will terminate.

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147409 Posts
  • 637 Topics
  • 28316 Solutions
Registered:

@DavidChalcraft 

If your business contract has reached the end term then you need to take out a new consumer contract which you will get a temporary number with. Contact customer services and explain that you want to transfer your business number to your new consumer contract and they will ask for your current number and the new temporary number. Once the number has been moved over (normally 24hrs) then your business contract will terminate.

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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