Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5964 Views
  • 2 replies
  • 1 kudos

Resolved! After 6pm network still doesn’t work

Hi, I have a problem, in the same network 02,I would like to have an my new Apple Watch under my phone number xxxxxxxxxxxxx it means I want to connect these devices with one number but unfortunately I was deducted the network for the number on the ph...

Przemek by Level 1: Joiner
  • 1814 Views
  • 12 replies
  • 0 kudos

Reporting on Inbound Calls

Hi, I have an O2 business account and number. I need to report on all inbound calls i.e. all inbound calls received on the number. The reporting, all of it, only seems to default to numbers dialled, not numbers received? There's no obvious way to run...

SIMO data

I have a SIMO deal running because my contract expired on one of my handsets, but realized this doesn't come with data. Any ideas how i remedy this without taking out new contract?

info_ by Level 1: Joiner
  • 357 Views
  • 2 replies
  • 0 kudos

Resolved! vat bill

Morning, Can you please change my billing back as is was before, showing vat?

Reka by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! upgrading phones

HI all, been with O2 business many years , have always rung to sort phone / ipad upgrades, when viewing the business shop it mentions logging into my o2 business to check for upgrades, i cant find upgrades anywhere when i log into my o2 business , wh...

Number_3 by Level 3: Thinker
  • 711 Views
  • 4 replies
  • 0 kudos

Change address on my business account

Hello I want to change my address on my account but there is no obvious way to do this on the website and the app directs me to the website. Where is this option ? I have tabbed through all the business account pages and spent 60 minutes on hold to t...

unknown3 by Level 1: Joiner
  • 679 Views
  • 2 replies
  • 0 kudos