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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Hi my account should be cancelled and you been taking money out every month

I’ve switched to Sky mobile, and since then you are still taking money out of my account, need this all refunded, and cancel everything

Overdue bill

I tried to contact O2 business on online chat on my 02 but it is not possible. Last Thursday I paid 02 bill overdue. Today I want my mobile phone connected immediately, otherwise I will cancel my contract with you.

Line rental £84.99

I am trying to understand what my options are for upgrade. I’m paying this amount for line rental. What does that mean. I’ve had my phone more than 2 years so I can upgrade. The phone is now going really slowly and occasionally not accepting charge. ...

Rest of the world 30 day pass

i arranged for a rest of the world pass to start on the 22 of February as I was off to Australia and said the dates were from 22 of february 20024 to 17 of march. However I see on my latest bill that the add on has not been stopped and I am being cha...

Identity theft and fraudulent account.

I am not an 02 customer.In July 2023 someone opened multiple accounts with my details with 02 and vodaphone, obtaining multiple iphones. They managed to do this without bank details ( or certainly not mine ).I started receiving bills from both suppli...

How to know no caller ID

Hello, I need to know who has called my number from no caller ID. It's urgent. Can you please help?

Not able to get hold of any one at o2 telefast system

I just moved over from arial direct to 02 telefast system . I have major problem with them as they do not answer any calls infact, neither does o2 . Since when do you get charge for line rental with mobile phones . I was not informed of this by these...

O2

Forum Posts

FAQs: Business Customers

Hi my account should be cancelled and you been taking money out every month

Overdue bill

Line rental £84.99

Rest of the world 30 day pass

Identity theft and fraudulent account.

How to know no caller ID

Not able to get hold of any one at o2 telefast system

Copy of contract request

On holiday

Can't retrieve voicemail in Dubai

How long till my contract ends

Help needed- Credit Report

Seeing someone else's contract on my account

need your bank details for payment due tomorrow

leaver wants to keep number & phone but remain wit...