Business Customers
Ask the community about the O2 Business service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6593 Views
  • 2 replies
  • 1 kudos

Xiaomi Mi 10

Hi. has anyone managed to get wifi calling /4G calling working on a Xiaomi Mi 10? I have just ordered the handset direct from Xiaomi but thinking i may now cancel as Mi 10 not on the official O2 list of wifi calling supported handsets although i am n...

Feargal by Level 1: Joiner
  • 5059 Views
  • 11 replies
  • 0 kudos

Resolved! Can I keep my current private mobile phone number?

I am going to swap to an O2 business contract soon. Please can you let me know IF I am able to take my current O2 private mobile number with me? If I can could you let me know step by step how to do this. Many thanks in advance.

Marjorie by Level 1: Joiner
  • 993 Views
  • 1 replies
  • 0 kudos

Resolved! Business upgrade team?

I recently submitted a request for an upgrade to one of the phones on my business account via the business portal, and was advised to expect a call back within 24 hours. Slightly later than this I got a call from 0330 303 5293, but the phone screen f...

RedPepper by Level 1: Joiner
  • 2430 Views
  • 6 replies
  • 0 kudos

Resolved! SIM card not activated after 60 hours

Hello, My new SIM card has still not activated I’m not able to log into my account as it wants to send me a code via text, I can’t call to find out why and I can’t find the live chat anywhere on this site!! Please help??? ThanksAlastair

Ali1993 by Level 1: Joiner
  • 1652 Views
  • 4 replies
  • 0 kudos

Resolved! Pay bill online

Is there anyway I can pay my bill online without security questions. I've tried my o2 but it only shows me my bill

Deedy_12 by Level 1: Joiner
  • 1077 Views
  • 2 replies
  • 0 kudos

Business SIM in USA

Hi All I'm off to the States next week on holiday so will not be using phone for business much at all. Called CS and it is not viable for me to pay for the add-ons as I have a personal SIM (not O2) that allows me to use my UK allowances in the US. I ...

PJB by Level 1: Joiner
  • 1802 Views
  • 6 replies
  • 0 kudos

Resolved! Call fowarding and Spend Cap

Hi, Is it possible to set up call forwarding remotely with in my online account? I would also like to add additional data as I have reached the spend cap.

TomDorse by Level 1: Joiner
  • 628 Views
  • 1 replies
  • 0 kudos

Resolved! O2 invoicing for Apple Watch

HiEarly last year I had to open a personal account for my business mobile in order to procure sync my Apple Watch. However as I would prefer for O2 invoices to be billed in the name of my business (so that we can reclaim the VAT) I am wondering when ...

njellin by Level 1: Joiner
  • 687 Views
  • 1 replies
  • 0 kudos

Resolved! No network in Italy

Hello, I landed in Italy last night and my phone network or mobile data is working, so I am unable to ring the Uk helpline. What should I do please.

Resolved! Need to update tariff

Currently on holiday in a cottage with no Wi-Fi and wanting to watch the final round of the masters using personal hotspot. Need to upgrade my tariff to do so. Phone lines closed, have signed up for myo2 to change tariff but it’s not letting me in, s...

chrishutt by Level 1: Joiner
  • 644 Views
  • 1 replies
  • 0 kudos