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TMBCMarrow · ‎30-03-2023

The functionality to download the Billing Summary Report in CSV format is broken. It was working fine up until this month (the end of the financial year). Can you fix your software.

Thanks

MI5 · ‎30-03-2023

@TMBCMarrow

This is not O2 you are addressing here.

You need to call 8002 to speak to Business CS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-03-2023

@TMBCMarrow

This is not O2 you are addressing here.

You need to call 8002 to speak to Business CS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎30-03-2023

This is a Community Forum made up of customers, so we can't really help on that one unless on of our members who has O2 Business knows the answer.

Contact O2 on 8002 from your phone

Or 0800 977 7337 Free

From any phone

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MrsMobilePhones · ‎14-04-2023

theres a known fault currently with this report in CSV- it is being worked on. You can download the excel version and convert it as a quick fix?

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Billing Summary Report CSV

Terrible Business Customer Service- Help!

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