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Phone been cut off

Chantel2000
Level 1: Joiner
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My phone won’t let me text, call or use data. All my bills have been payed so unsure why I’m paying £80+ a month for a phone that doesn’t work 

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

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Bambino
Level 86: Prestigious
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@Chantel2000 As you posted in the Business Customers section, the number for them is 0800 977 7337

You can download Skype to call that number for free: Guide: A Guide to Skype 

I DO NOT WORK FOR O2



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Oxonian
Level 37: Blazing a Trail
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It might be an idea @Chantel2000 to try your SIM in a different handset ; and to try someone else's SIM in your handset. That will help you to narrow down whether it is a SIM or 'phone issue. 👍

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