Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6421 Views
  • 2 replies
  • 1 kudos

Unable to access my online account

I am unable still to access 02 online. I have been trying to do this for over a year. I transferred this number *********** from a personal account to a business account. I have never been able to access my account. I suspect because you have not com...

Chris_B27 by Level 1: Joiner
  • 341 Views
  • 1 replies
  • 0 kudos

Conference calling / 3 way calling - how to activate?

Want to set up 3 way/ conference calling on my iPhone. phoned o2 and after 2 1/2 hours and 5 calls, they just cut me off after saying they will check on it and come back to me……great customer service from the Philippines call centers eh! Last call th...

Gerryotwo by Level 1: Joiner
  • 1882 Views
  • 11 replies
  • 0 kudos

My Account on My O2 Business Not working

My Account on My O2 Business Not working.. anyone experiencing same issue? Something about authentication problem when trying to access My account section on o2 business... bill analyzer is working fine..

Kelunia by Level 1: Joiner
  • 506 Views
  • 3 replies
  • 0 kudos

vat invoice

looking for a VAT breakdown invoice for my tax return.

ty3 by Level 1: Joiner
  • 381 Views
  • 3 replies
  • 0 kudos

Final bills

I have ended my business contract with o2 for 2 phones. How do I view my final bills (I have had 2 separate payments for each phone), I have no access to my bills now via my o2 and I need the vat invoices for my accounts

Ry4 by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Aerial direct again! - No access to account details

Since googling this cowboy outfit, it seems like they've been at it for years and are basically scammers! Had a call at the beginning of september from Aerial direct working for o2.. normally I just dont answer random calls or just waste their time, ...

crippsy99 by Level 1: Joiner
  • 4190 Views
  • 14 replies
  • 0 kudos

My data and calls aren’t working

I can’t call to find out the issue as I can’t make calls but I have no 4/5G and I can’t make calls. I have received calls but can’t make any. Is there an issue and can someone point me to an online chat function where an actual human can respond. All...

Peter85 by Level 1: Joiner
  • 1472 Views
  • 16 replies
  • 0 kudos