Business Customers
Ask the community about the O2 Business service.
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6066 Views
  • 2 replies
  • 1 kudos

Aerial direct again! - No access to account details

Since googling this cowboy outfit, it seems like they've been at it for years and are basically scammers! Had a call at the beginning of september from Aerial direct working for o2.. normally I just dont answer random calls or just waste their time, ...

crippsy99 by Level 1: Joiner
  • 3974 Views
  • 14 replies
  • 0 kudos

My data and calls aren’t working

I can’t call to find out the issue as I can’t make calls but I have no 4/5G and I can’t make calls. I have received calls but can’t make any. Is there an issue and can someone point me to an online chat function where an actual human can respond. All...

Peter85 by Level 1: Joiner
  • 1352 Views
  • 16 replies
  • 0 kudos

Business account

I cannot access my online account, my business email account is now closed so requesting login details is futile. I also need to change the billing details as I'm closing down one bank account, need to edit new bank details. Why can we not communicat...

Direct debit

Would like to know if I have accidently cancelled my direct debit with you?

Clare186 by Level 1: Joiner
  • 252 Views
  • 2 replies
  • 0 kudos

Roaming in the US

is there a “cheap way” to roam on business tariff in the US? a bolt on I can buy or anything to enable data use?

andrewd77 by Level 1: Joiner
  • 294 Views
  • 3 replies
  • 0 kudos

Resolved! Terrible Service

Has anyone actually been able to speak to o2 business? I’m finding it impossible