Solved: Delivery

Rosey · ‎24-07-2018

I changed the address of my bill after ordering my upgrade, what will happen to my delivery?

MI5 · ‎24-07-2018

It will go to the address that is stated on your order details / confirmation email.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-07-2018

It will go to the address that is stated on your order details / confirmation email.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎24-07-2018

@Rosey Call customer service to make sure it's going to the address you want it to go to. https://www.o2.co.uk/contactus Don't use Live Chat.

I DO NOT WORK FOR O2

MI5 · ‎24-07-2018

The address cannot be changed once an order has been processed.
You would need to cancel the order and start again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎26-07-2018

Hi @Rosey, I hope you find the replies above hepful but please do let us know how your order is progressing Which phone did you upgrade to?

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