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Level 1: Joiner
Posts: 1
Registered: ‎23-07-2018
Accepted Solution

Delivery

I changed the address of my bill after ordering my upgrade, what will happen to my delivery?
Posts: 108,914
Topics: 561
Solutions: 14,428
Registered: ‎04-04-2012

Re: Delivery

It will go to the address that is stated on your order details / confirmation email.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 68: Extraordinaire
Posts: 15,855
Registered: ‎31-03-2010

Re: Delivery

@Rosey Call customer service to make sure it's going to the address you want it to go to. https://www.o2.co.uk/contactus Don't use Live Chat.

I DO NOT WORK FOR O2



Funniest-Thread-2
Posts: 108,914
Topics: 561
Solutions: 14,428
Registered: ‎04-04-2012

Re: Delivery

The address cannot be changed once an order has been processed.
You would need to cancel the order and start again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Delivery

Hi @Rosey, I hope you find the replies above hepful but please do let us know how your order is progressing smiling Which phone did you upgrade to?

 

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