Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Business Customers

Level 1: Joiner
Posts: 1
Registered: ‎15-10-2018

Changing network

I am leaving O2 shortly, unfortunately I struggle with network coverage at home even with a boost box. I am currently out of contract and intend to change networks in the next few days once I receive the PAC for my devices. My billing date is the 20th of the month, will I be charged a further months contract after this date? I am I still required to give 30 days notice if I am out of contract. Thanks

Posts: 0

Re: Changing network

Once you have received your pac & given it to your new provider then a final bill will be produced
Posts: 114,338
Topics: 569
Solutions: 15,442
Registered: ‎04-04-2012

Re: Changing network

@howard yes, you are required to give 30 days notice. If you port away before the 30 days you will lose the allowan6and still be charged for them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Changing network

Hi @howard, I hope the replies above answered your question, and if there's anything else we could help you with please let us know. slight smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy