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Level 1: Joiner
Posts: 1
Registered: ‎15-10-2018

Changing network

I am leaving O2 shortly, unfortunately I struggle with network coverage at home even with a boost box. I am currently out of contract and intend to change networks in the next few days once I receive the PAC for my devices. My billing date is the 20th of the month, will I be charged a further months contract after this date? I am I still required to give 30 days notice if I am out of contract. Thanks

Anonymous
Posts: 0

Re: Changing network

Once you have received your pac & given it to your new provider then a final bill will be produced
Posts: 87,127
Topics: 529
Solutions: 11,012
Registered: ‎04-04-2012

Re: Changing network

@howard yes, you are required to give 30 days notice. If you port away before the 30 days you will lose the allowan6and still be charged for them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 4,833
Registered: ‎18-04-2018

Re: Changing network

Hi @howard, I hope the replies above answered your question, and if there's anything else we could help you with please let us know. slight smile

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