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Level 1: Joiner
Posts: 5
Registered: ‎23-02-2018
Accepted Solution


[ Edited ]

i dont understand my billing, i have a contract with Ariel direct but O2 still bill me?I wish i could talk to someone who would explain?



Posts: 82,966
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Registered: ‎04-04-2012

Re: Bill

Aerial direct are an agency who place contracts with O2, so are effectively the middle man.
You contract and billing are with O2 and can be tracked in your MyO2 app or website http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎04-01-2009

Re: Bill

Did you even want a business contract? I believe My O2 will differ but if you have ordered over the phone then call them again.

Community Manager
Posts: 2,715
Registered: ‎18-04-2018

Re: Bill

Hi @CarolineHart, I hope the replies above help you understand your billing better, but please let us know if you have any other questions slight smile

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