on 04-02-2018 00:24
on 04-02-2018 00:24
My phone locates wi-fi source, and there is a "tick' to indicate it is connected, but is not. I have 2 bars 3G signal. 'VPN connecting' can't be turned off.
I have no email and no wifi functionalityt
Solved! Go to Solution.
04-02-2018 08:44 - edited 04-02-2018 08:45
04-02-2018 08:44 - edited 04-02-2018 08:45
https://support.apple.com/en-gb/HT204051 Official Apple Wi-Fi help the reset network settings may cure the VPN issue
04-02-2018 00:26 - edited 04-02-2018 00:28
04-02-2018 00:26 - edited 04-02-2018 00:28
You shouldn’t be connected via a vpn for WiFi so that is most likely the problem.
There is a separate setting for a VPN connection so make sure it’s off.
settings >General >vpn
on 04-02-2018 00:30
thank you. The turn-off button for VPN refuses to turn off...
04-02-2018 08:44 - edited 04-02-2018 08:45
04-02-2018 08:44 - edited 04-02-2018 08:45
https://support.apple.com/en-gb/HT204051 Official Apple Wi-Fi help the reset network settings may cure the VPN issue
on 04-02-2018 12:03
Thank you. I have just done this and it has fixed the issue. It’s all working !😊👍