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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by • Former Staff
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Data not showing

When tarrif change is implemented the iPhone need a network reset otherwise no change will show on the my o2 app as far as data is concerned

Anonymous by • Not applicable
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  • 6 replies
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Resolved! End of contract

HelloI wanted to know if I can pay off my device plan n cancel my airtime immediately ???

Anonymous by • Not applicable
  • 5242 Views
  • 10 replies
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Resolved! IMEA

Can you tell me what an IMEA number is? I have lost my phone and have to let the rail services know this nuumber. Thanks

Anonymous by • Not applicable
  • 1916 Views
  • 2 replies
  • 0 kudos

Resolved! Collect from store

Hi! I am a new customer to o2 and have chosen to collect my order from store. I've just noticed that my passport has expired and I have an old style driving licence without photo. Will the store be able to accept my passport as ID?

iPhones cannot send and receive e-mail without Wifi

We have been battling this out with O2, Apple and our IT department for 11 months but noone is able to resolve why none of our iPhones (6, 7, and SE) can access e-mail when not connected to wifi, and everyone blames the other party. I am now hoping t...

Anonymous by • Not applicable
  • 4032 Views
  • 8 replies
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Resolved! Replacement sim card

Hello, at present I have an iPhone 4s but now I'm buying a second hand 6s. Can anyone tell me if the 4s sim will fit the 6s and if not, how do I order a new one without going to a store? I'm on pay as you go go and want to keep my existing number. ti...

Anonymous by • Not applicable
  • 3044 Views
  • 3 replies
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Resolved! Unable to unlock iphone SE although original owner unlocked

I bought a second hand iphone SE from someone locked to the O2 network, the phone was on a contract. He called O2 and got it unlocked, they gave him a code to pass on to me and informed me it would take 72 hours, to put another network sim or an o2 s...

Anonymous by • Not applicable
  • 5058 Views
  • 13 replies
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don't buy an iPhone from o2

I've just had a problem with an iphone 6 which apple confirmed as a hardware issue and which although over 1 year old would be covered by apple and replaced. However because my consumer contract is with o2 they limit their warranty to 1 year and will...

Anonymous by • Not applicable
  • 5821 Views
  • 20 replies
  • 0 kudos

should i upgrade from an iphone 6 to 6s

There is an offer on at the minute where you can get 12gb of date for the price of 3. so im tempted just dunno if its stupid or not. sorry if this is

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