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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7886 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 365960 Views
  • 4 replies
  • 0 kudos

Resolved! transfer of all data from old phone to new

Am almost ready to upgrade my iPhone. What do I need to do with old phone before buying, to prevent any data loss? Currently run iCloud storage, but what about all the Apps, etc?

Anonymous by Not applicable
  • 5415 Views
  • 3 replies
  • 0 kudos

Resolved! Long delays on Apple iPhone 6

Why are o2 experiencing such like no delays on iPhone 6. I upgraded 2 weeks ago still no phone, online chat have said they do not know when they will get stock. Is this a problem with other providers or just o2

Anonymous by Not applicable
  • 3969 Views
  • 8 replies
  • 0 kudos

Resolved! Unlock code

I have given my old phone to a friend and I need the unlock code for that phone, but not mine, both are the same model - 5s. What's the best way to do this?

Anonymous by Not applicable
  • 2800 Views
  • 6 replies
  • 0 kudos

Resolved! unable to set divert

im unable to divert my phone to another number

Anonymous by Not applicable
  • 2200 Views
  • 3 replies
  • 0 kudos

Resolved! Iphone 7 issue / returns policy

Hi bought an iphione 7 on the 5th of August and today it has switched off and wont come back on. Have tried holding the power on button with volume down and charging it but the screen remains black. Can I just retrun for a replacement at the o2 shop ...

Anonymous by Not applicable
  • 2618 Views
  • 6 replies
  • 0 kudos

Resolved! No Caller ID

Hi, I was wondering is it possible to stop or identify an unknown caller? It’s becoming very irritating and to the point I feel unsafe using my phone.

Anonymous by Not applicable
  • 12470 Views
  • 4 replies
  • 1 kudos

Resolved! My daughter has had her phone stolen

My daughter has just had her I phone stolen (no it doesnt appear that the find my iphone thing was switched on). I need to actually speak with a human being to resolev a few things .... but there are no phone numbers to call and I need to put a hold ...

Anonymous by Not applicable
  • 2449 Views
  • 2 replies
  • 0 kudos

Resolved! New contract

Hi,My device plan is currently ending on the 9th October, I want to keep the same phone and just wondered what deals you have for sim only contract?

Anonymous by Not applicable
  • 2074 Views
  • 2 replies
  • 0 kudos

Resolved! calling europe

how does it cost to call my daughter in hungry 02 to 02

whu1965 by Level 1: Joiner
  • 2451 Views
  • 2 replies
  • 0 kudos