Solved: SIM card new phone

Anonymous · ‎02-02-2018

Hi I have just updated my phone through O2 to an iPhone 6. Should I have a new SIM card or do I transfer the one from my old phone? How do I switch everything from my old phone to the new one? Grateful for any help. Thankd

MI5 · ‎02-02-2018

If it's an upgrade you just use your old sim card.
iPhone to iPhone, you need to backup to iTunes from your old phone and restore the backup to the new phone.

https://support.apple.com/en-gb/HT203977

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-02-2018

If it's an upgrade you just use your old sim card.
iPhone to iPhone, you need to backup to iTunes from your old phone and restore the backup to the new phone.

https://support.apple.com/en-gb/HT203977

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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