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Posts: 98,655
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Registered: ‎04-04-2012

Re: Why doesn't Wifi calling include SMS and MMS messages?

Nothing we are aware of.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎04-01-2009

Re: Why doesn't Wifi calling include SMS and MMS messages?

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Level 1: Joiner
Posts: 26
Registered: ‎23-09-2013

Re: Why doesn't Wifi calling include SMS and MMS messages?

I can kind of understand MMS as it costs me 41p to send one, something they dont want to lose out on i suppose, but SMS are unlimited so i cant see why this is a problem.
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Level 1: Joiner
Posts: 26
Registered: ‎23-09-2013

Re: Why doesn't Wifi calling include SMS and MMS messages?

[ Edited ]

Also why is it that when i turn off 4G i get 2 bars indoors and can send texts pretty quickly and when i turn 4G back on i get nothing and have to keep trying again , find a phone signal hotspot in the house or go outside?

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Posts: 98,655
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Registered: ‎04-04-2012

Re: Why doesn't Wifi calling include SMS and MMS messages?


@Loony22 wrote:
Also why is it that when i turn off 4G i get 2 bars indoors and can send texts pretty quickly and when i turn 4G back on i get nothing and have to keep trying again or go outside?

Because your phone drops to a 2g or 3g signal which will be less congested.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 2: Apprentice
Posts: 26
Registered: ‎03-02-2017

Re: Why doesn't Wifi calling include SMS and MMS messages?

[ Edited ]

@Loony22 wrote:

Also why is it that when i turn off 4G i get 2 bars indoors and can send texts pretty quickly and when i turn 4G back on i get nothing and have to keep trying again , find a phone signal hotspot in the house or go outside?

 

Because the frequency used for UMTS can be different than LTE and therefore permeate buildings better.

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Registered: ‎13-08-2008

Re: Why doesn't Wifi calling include SMS and MMS messages?

o2 4g 800 has better in building penetration than 2g 900 3g 900/1800/2100 https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Do-you-have-poor-coverage-signal-Indoors-This-m...

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Level 1: Joiner
Posts: 26
Registered: ‎23-09-2013

Re: Why doesn't Wifi calling include SMS and MMS messages?

[ Edited ]

this is so frustrating, i cannot send a text message from my house in the 21st century!!!

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Posts: 79,747
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Registered: ‎04-01-2009

Re: Why doesn't Wifi calling include SMS and MMS messages?

Highlighted
Posts: 98,655
Topics: 545
Solutions: 12,416
Registered: ‎04-04-2012

Re: Why doesn't Wifi calling include SMS and MMS messages?

Try a different network or try Tugo?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)