Voicemail

[Anonymous]

I'm arrived in Qatar and just realised I haven't switched my voicemail off.

1760 won't work out here. Is there someone from O2 who can do this for me.

Thanks

[adamtemp64]

if you cannot turn it off then it cannot be done by o2

P.s. we are all customers here no access to anybodys accounts

[Anonymous]

Hi Harryg and Welcome to the Forum,

Its always advised that a person turn off their O2 Voicemail before leaving the Uk due to the short codes not working properly outside of the Uk.

You could try dialling 1760 to turn it off.

If no joy then speak to O2 via the Online Live Chat as they may be able to assist.

http://www.o2.co.uk/mobile/contactus

Or use the abroad number ;

Contract. 

From abroad +44 844 809 0200 Free

 
PAYG Customers.
From abroad +44 7860 980 202 International rates

[adamtemp64 · Accepted solution]

Only 1 thing I can think of to try is go to settings > phone> and turn off dial assist as it may be adding +44 that was in another thread (but may only work in the eu).

But as stated before this cannot be done by customer services many have tried  over the years.

[jonsie]

I've seen it reported on here that one person was successful I in turning off voicemail via customer service. I'll see if I can find the link but it isn't possible to do it otherwise.

[adamtemp64]

Some info on short codes not working out side the eu

Throughout most of Europe, your service will work the same way as it does in the UK. You'll be able to use the same short codes without having to use the international dialling code to call back to the UK.

As soon as you land at your destination you'll receive a text message from O2 to let you know what services you can access.

If you're travelling further afield than Europe, you'll still have to call back to the UK using +44. And just to remind you, your short codes will be unavailable.

Source

http://www.o2.co.uk/international/faqs

@jonsie I have searched and cannot find a thread, one were a user says they have seen it but no links etc. User was in hungary and got 1760 to work in non android basic phone.

[Anonymous]

If customer services can turn it off in the uk why can't they abroad it's a network feature isn't it?

[adamtemp64]

@damien1 I have never seen anybody request that have you got a link to a thread?

[Anonymous]

@damien1

I've asked Toby via PM in the past and he has said it should be possible for this to be actioned remotely by 02.

[Anonymous]

I haven't Adam but I personally know people who have called 202 and had it switched off from o2s end that's why I can't see why it can't be done abroad surely shouldn't matter where the phone is if it's account based