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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9090 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382268 Views
  • 4 replies
  • 0 kudos

Resolved! Travel Router To Boost Wifi Signal On Apple Devices

Hello all, I hope you had a lovely Christmas. I have been looking online for possible solutions to my wifi issue. Basically, we have the Virgin SuperHub and before that we had a Virgin modem with a Netgear Router. I have found that since the iPhone 5...

gemz4the1 by Level 23: Casual Specs
  • 5519 Views
  • 15 replies
  • 0 kudos

Resolved! sudden enormous hike in measured data usage outside EU

I am outside EU at the moment. O2 sent me a text to say that the change for 50MB was £40. And again another text when I reached 50MB on 1st Jan. I have checked on line and I have now reached about 55MB. However 50MB cost £40 and 54MB cost £120+. What...

Anonymous by Not applicable
  • 2312 Views
  • 4 replies
  • 0 kudos

Resolved! MMS NOT WORKING

Hi,I have an iPhone 5 with the latest software ISO.7.0.4. I recently changed my number say about a month ago & ever since I can't send or receive mms. I have reset my network settings. I found an old thread from 2011 & changed my apn passwords etc to...

Anonymous by Not applicable
  • 2577 Views
  • 4 replies
  • 0 kudos

Simswap has killed old Sim but not activated new one

Hi everyone and Merry Christmas! I received an iPhone 5s yesterday and put the new shipped SIM in, and then turned it on. Didn't realise about the Simswap program - http://swapmysim.o2.co.uk/ - put the details in and it immediately turned off the Sim...

Anonymous by Not applicable
  • 5097 Views
  • 10 replies
  • 0 kudos

Resolved! Disappearing e mails

My iPad picks up my hotmail account emails with no problem .... However it often deletes some of them for no reason ! I don't keep many, just ones which need replying to or keeping for a while just a handful, and I empty the trash can regularly, so w...

Valerie by Level 2: Apprentice
  • 4890 Views
  • 26 replies
  • 0 kudos

Resolved! No service iPhone 5

Can anyone help, I have had my iPhone 5 for about 5 months now, today it said I had no service for several hours, turned it off and on and now I have the reception bar icon up with no bars I.e. no reception, any help would be greatly appreciated.

Anonymous by Not applicable
  • 11907 Views
  • 6 replies
  • 1 kudos

Resolved! Unlocking iPhone without SIM

I have just submitted a request for O2 to unlock my iPhone 4 on PAYG. My balance is over the £15 required. I have an iPhone 5S and I want to move my number over to the SIM inside it. I have entered the relevant information and submitted the 'unlock' ...

Anonymous by Not applicable
  • 2701 Views
  • 2 replies
  • 0 kudos

Resolved! carrier updaye

I use 02 and a giffgaff SIM On my iPad. Air. After accepting a carrier upgrade my iPad says I am not subscribed to a network. The iPad still shows 02-UK as mobile data APN Help please?

Anonymous by Not applicable
  • 3217 Views
  • 11 replies
  • 0 kudos

Resolved! PAC for iPad sim?

Probably a silly question, but just wondering if anyone knows whether or not it's possible to get a PAC code for an iPad sim card?I've got an o2 sim but I want to transfer to GiffGaff (without having to order a new sim card). They have better value p...

Anonymous by Not applicable
  • 2875 Views
  • 4 replies
  • 0 kudos