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As MI5 has said, place a different sim in, it will first connect the a network in the back ground, then will ask you for your Apple ID password. This is to ensure phone is yours.
Couple of things to note.
you must insert a sim that is able to work in the country your in and has Data on it.
if you sim doesn’t have any Data, the unlock will fail. The sim has to have data to retrieve the command from the Apple system to unlock the phone.
its also better if you connect to WiFi as the unlock is then sent over Wi-fi.
You never get unlock codes for Apple as they do not exist.
How the networks unlatch the phone is place your IMEI that you have provided in the Apple system, the system is then what unlatched your phone.
couple of other points to know.
to unlock any phone, it must have first been used on the original network purchase on.
so if the iPhone is an o2 U.K. one, you must have used it on o2 U.K. you must have made call, sent sms and used data. This is because the networks have to see the phone on the system to be able to unlock it.
When was the phone last used in the U.K. also what codes are being provided is this from o2 U.K.
if You haven’t used you iPhone in U.K. for a while then you may not be able to unlock it as it may have dropped of the system.
using a o2uk sim in Germany or outside the U.K., will not show on the o2 U.K. system. You have to use o2 U.K sim in iPhone in UK on o2.
I might suggest that these facts about unlocking an iPhone be added to @MI5's Unlock Guide?
I have never owned an iPhone so am unaware that they are 'exempt from the 12 month rule'
Or indeed, that you don't receive an unlock code. It's done from Apple servers using your Apple ID.
This is not a criticism of the excellent guide, it just seems incomplete without this additional info? #justsaying
Veritas Numquam Perit
I would agree.
I unlock loads of android and Apple iPads and iPhones etc. Apple devices are the easiest to do and o2 instructions are sent via a sms telling you what to do,
i just got got a sms 2 weeks ago for iPhone 8 unlock.
the instructions are clear too as they have recently been updated.
you iphone is now unlocked to work on any network. However to finish the unlocking procedure you must insert another SIM card and connect to Apple to complete the unlock process.
the message used to say iTunes. But you have not needed iTunes in 4-5 years to unlock.
o2 are also the quickest network to unlock too,
you never ever will get a code as they don’t exisit.
I’m happy to right about the process. Just let me know.
@jonsie O2 Guru mmmm. Hard to say