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Unlock iPhone from O2 when you are not a client

Capi
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I have bought an iPhone 6s and the seller has lied when he stated that the iPhone was unlocked. Unfortunately, I am no longer in UK and I don't have a UK SIM to contact the live chat from O2. How can I unlock the iPhone that I have bought ?
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jonsie
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Message 2 of 8
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Capi
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That is the problem as I can not return it.
Message 3 of 8
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MI5
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Can you send it to someone in UK to do it for you @Capi ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Capi
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Not really. It would honestly cost more to ship this than it is to buy a new one 😅
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MI5
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You'll have to write it off then @Capi unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Capi
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Doesn't o2 have some sort of a contact e-mail to explain the situation? Because right now I can not contact them directly through the o2 account.
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MI5
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@Capi 

There is no email.

You will have to keep trying to get live chat http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
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