Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 436228 Views
  • 4 replies
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Unlocking an O2 phone

Can anyone suggest a solution please ?I have an old Iphone 5s.When I put an O2 SIM in it, it works. It appears to be locked as I cannot use another provider SIM. I have filled out the online 02 unlock form 3 times and 3 times an e mail comes back say...

AlanL by Level 1: Joiner
  • 4448 Views
  • 9 replies
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Data communication problem - Mercedes Comand Centre

Hi. I'm trying to connect my iPhone 11 to a 2013 Mercedes car to use mobile internet. The car tells me that the phone does not allow data communication. Is this likely to be a settings or a phone tariff problem? I have mobile hotspot on, blue tooth c...

MikeyP by Level 1: Joiner
  • 658 Views
  • 1 replies
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Return a device?

I bought an iPhone X 'Like New' on the website. Its arrived today and its anything but, with scratches all over and even worse, the middle of the Touchscreen is unresponsive. I've got straight on the phone and have been sent round and round, saying I...

Koda by Level 1: Joiner
  • 3074 Views
  • 11 replies
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Unlock old phone

iPhone se locked to o2 I want to unlock it

Byrne by Level 1: Joiner
  • 596 Views
  • 2 replies
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Resolved! Mobile roaming issues

Arrived in Spain and my data roaming isn’t working, it’s saying “could not activate mobile data network”. I have never had this problem abroad please help

Jess231 by Level 1: Joiner
  • 1369 Views
  • 3 replies
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New phone stuck on set up

New iPhone11, swapping from iPhone8. Did sim swap fine, set up facial recognition and Apple Pay, O2 phoned part way through & now it’s stuck on the ‘Hello’ screen or it says ‘updating iCloud settings’. I’ve tried turning on & off, done a soft reset, ...

HGR123 by Level 1: Joiner
  • 2025 Views
  • 9 replies
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Resolved! Why does Face time on my ipad ring when my iphone se 2020 rings?

I have just received and activated my new iphone se 2020. Every time I receive a call on the mobile then Face time on my ipad also rings. How can I stop this happening and only make each device ring when required? Thanks.

Martinhb by Level 1: Joiner
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Resolved! Damaged phone

I received my new phone on 11th July and it appears to be cracked on the screen as it arrived like this what do I do about getting it fixed/replaced?

Kieron97 by Level 1: Joiner
  • 606 Views
  • 2 replies
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Phone locked

Hi my son has forgot his password to his phone and locked himself out, it's asking to connect to iTunes but nothing connecting

Kayleighm by Level 1: Joiner
  • 664 Views
  • 2 replies
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Difficulty making and receiving calls in Australia

I have been in Australia 6 months and due to Covid I cannot currently get home. My tariff includes roaming in Australia and I have been making and receiving calls without problem until the last couple of days. Now I cannot make calls - it just says c...

MarkB1 by Level 1: Joiner
  • 993 Views
  • 3 replies
  • 0 kudos