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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8837 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 378431 Views
  • 4 replies
  • 0 kudos

Resolved! Fault in new iPhone 11 Pro

I received my new iPhone 11 Pro on the 15th of May, bought on contract via o2 over the phone. Over the past week I’ve noticed a quick flicker/flash on my screen that occurs when I switch from one page to another. Thought I’d wait a few days to see if...

mahj by Level 3: Thinker
  • 1578 Views
  • 1 replies
  • 0 kudos

Resolved! Apple iPad 2020

So I ordered my iPad Pro 2020 and it went though I got all the T&Cs. I knew it was a two week delivery wait when I bought it but I wanted to know if anyone knows when they replenish their stock as 15 mins later I got an email saying it’s out of stock...

Emily32 by Level 1: Joiner
  • 775 Views
  • 2 replies
  • 0 kudos

Resolved! Error Code 30

I’ve had to reboot my Apple Watch series 5, since then I can’t reinstall my data plan, keeps coming up with Ref Error code 30, waited a few days but still the same, try to call 02 but can’t get through ! Any Help

Mark66 by Level 1: Joiner
  • 914 Views
  • 3 replies
  • 0 kudos

Resolved! IPhone 8 LCD

Hi,I have IPhone 8 from O2 I broke the LCD I found local online a company NiwTech https://www.niwtech.com where they offer to fix the iPhone for me and after they fix it they give me back the old part I give it to one of myfriends he found the LCD wa...

Mico1981m by Level 1: Joiner
  • 692 Views
  • 3 replies
  • 0 kudos

Apple Watch cellular not working

I am finding that my messages / WhatsApp Notifications only come through to my watch when my phone is near, even though I pay £5 extra a month for data for the watch and my watch is cellular & GPS. Can anyone help? I should be able to take my watch o...

Maddie2 by Level 1: Joiner
  • 1425 Views
  • 6 replies
  • 0 kudos

iPhone XR restock

Can anyone tell me if/when O2 will restock the like new iPhone XR? I’m looking for 128gb white model but they’ve been out of stock for ages and O2 seem to only offer a new xr with a 64gb memory.

LOHare by Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

Resolved! Replacement Watch

Hi everyone,So my Apple Watch has been sent away to be fixed which is great but.. can someone tell me the process of what happens with my replacement watch?As in what’s the process? Do I need to package my replacement up, and the courier takes it?Tha...

Apple Watch Cellular

So i've recently changed to O2 because it supports the cellular feature on the apple watch. However, when i try to set it up on mobile data it comes up saying 'Your O2 account is not eligible to enable mobile data on your apple watch' Does anyone kno...

ta4 by Level 1: Joiner
  • 2751 Views
  • 8 replies
  • 0 kudos

Resolved! Apple Watch "cannot connect to mobile data" issue

Hi, so I have an apple watch series 5, it arrived yesterday and it setup fine, paired fine, but I cant connect mobile data to it, which I'm paying for. I have a sim with my iphone XR that is with o2 and the watch was brought with cellular from o2 wit...