Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 410643 Views
  • 4 replies
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Return a device?

I bought an iPhone X 'Like New' on the website. Its arrived today and its anything but, with scratches all over and even worse, the middle of the Touchscreen is unresponsive. I've got straight on the phone and have been sent round and round, saying I...

Koda by Level 1: Joiner
  • 2905 Views
  • 11 replies
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Unlock old phone

iPhone se locked to o2 I want to unlock it

Byrne by Level 1: Joiner
  • 580 Views
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Resolved! Mobile roaming issues

Arrived in Spain and my data roaming isn’t working, it’s saying “could not activate mobile data network”. I have never had this problem abroad please help

Jess231 by Level 1: Joiner
  • 1334 Views
  • 3 replies
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New phone stuck on set up

New iPhone11, swapping from iPhone8. Did sim swap fine, set up facial recognition and Apple Pay, O2 phoned part way through & now it’s stuck on the ‘Hello’ screen or it says ‘updating iCloud settings’. I’ve tried turning on & off, done a soft reset, ...

HGR123 by Level 1: Joiner
  • 1908 Views
  • 9 replies
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Resolved! Why does Face time on my ipad ring when my iphone se 2020 rings?

I have just received and activated my new iphone se 2020. Every time I receive a call on the mobile then Face time on my ipad also rings. How can I stop this happening and only make each device ring when required? Thanks.

Martinhb by Level 1: Joiner
  • 1013 Views
  • 3 replies
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Resolved! Damaged phone

I received my new phone on 11th July and it appears to be cracked on the screen as it arrived like this what do I do about getting it fixed/replaced?

Kieron97 by Level 1: Joiner
  • 580 Views
  • 2 replies
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Phone locked

Hi my son has forgot his password to his phone and locked himself out, it's asking to connect to iTunes but nothing connecting

Kayleighm by Level 1: Joiner
  • 638 Views
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Difficulty making and receiving calls in Australia

I have been in Australia 6 months and due to Covid I cannot currently get home. My tariff includes roaming in Australia and I have been making and receiving calls without problem until the last couple of days. Now I cannot make calls - it just says c...

MarkB1 by Level 1: Joiner
  • 944 Views
  • 3 replies
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calls forwarded from landline only ringing once

Hi, I have an issue where I have landline calls forwarded to my mobile (iphone XR). When a call comes through, it rings once and then either ends or goes to voicemail. I have checked the setting and increased ring times etc but cannot figure out how ...

Conor_B by Level 1: Joiner
  • 1822 Views
  • 9 replies
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02 wont let me unlock my iPhone?

I’ve tried 3 times now keeps saying failed security. Only just brought phone put in 02 sim so I can unlock it but still saying it please help do I need to top it up? Really don’t want to waste £10 as I need to be on 3 network. Thanks

Emma991 by Level 1: Joiner
  • 1189 Views
  • 5 replies
  • 0 kudos