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Iphone 11 set up

jonnypegs89
Level 1: Joiner
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on ‎28-07-2020 17:24

on ‎28-07-2020 17:24

We have just upgraded to the iphone 11 but the apps are all stuck and not downloading. Any help would be much appreciated
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MI5
Level 94: Supreme
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on ‎28-07-2020 17:26

on ‎28-07-2020 17:26

@jonnypegs89 

Have you tried a reset?

press vol up then vol down then hold power button until Apple logo appears on screen. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎04-08-2020 12:28

on ‎04-08-2020 12:28

Hey there @jonnypegs89 , sorry to hear you had issues with your iPhone 11 earlier - did the above suggestion from @MI5 help resolve it in the end? Let us know if you need any further advice.

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