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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 10102 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385456 Views
  • 4 replies
  • 0 kudos

Error Code 10 Not Resolved

I've had an Apple Watch error code 10 since 11th October and still not resolved. No data on my Apple watch 4 for 3 weeks. Apparently it's going to be "reviewed" tomorrow and someone will call. Won't hold my breath from recent experience of "someone w...

SHC by Level 1: Joiner
  • 3622 Views
  • 9 replies
  • 0 kudos

Resolved! Apple Watch series 4

Hello, I have an Apple Watch series 4 that won’t Connect cellular data. I have the plan with o2 on my phone but on my watch it says no plan.I have reset both devices a few times.I was using this Watch before and I can’t remember If I accidentally can...

Claire0074 by Level 1: Joiner
  • 2149 Views
  • 10 replies
  • 0 kudos

No dial/ring tone for caller - esim

I have an Iphone XS and I am using my esim for this account. When someone calls me my phone rings but the caller cannot hear it ringing, they just hear silence until I answer. The call works fine once I answer but often people think my phone isn't wo...

Resolved! Apple Watch esim plan more than expected

Wonder if anyone can help... I have a 12 month SIM only contract for my iPhone and, around 2 weeks ago, added the Apple Watch plan. I believed this was an additional £5 (incl. VAT). However, I've just received my bill for May to June and I've been ch...

Ross45 by Level 1: Joiner
  • 1324 Views
  • 4 replies
  • 0 kudos

iphone 11 pro monthly plans

Hey, Im a long term o2 pay monthly customer, I havent upgraded my current handset for sometime! I have just gone through the upgrade package through myo2 and cant help but notice how far out on price they are with all the other competitors for essent...

Resolved! Visual voicemail

A while back VVM was replaced on my phone my CALL VOICEMAIL. I have been unable to get VVM back.Any ideas?

Emma99 by Level 1: Joiner
  • 783 Views
  • 3 replies
  • 0 kudos

Apple Pencil

Hi there. My Apple Pencil doesn't work anymore. I've attempted to forget the device and restart the iPad and reconnect. However it won't come up on Bluetooth for me to connect to. Od I have warranty with my Apple Pencil? Thank you

Trading in two old devices to upgrade sooner

HiI have two old iPhones that aren’t in use - one iPhone 7 and one iPhone 6Can I trade these plus my current iPhone 8 for an earlier upgrade ?My upgrade is due in December.Thanks

BS5 by Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

trouble charging

Hi Im having trouble charging my phone , i have to put a larger object where the connection goes into my phone and let the phones weight push down on the plug to get charge into it, What do i do go to shop??RegardsK

FTG116 by Level 1: Joiner
  • 669 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch Airtime plan

Hi guys, does anyone know if you buy a sim only deal plan can you get an airtime plan for the Apple Watch. Where you can use your Apple Watch without your phone?

Moniquex by Level 1: Joiner
  • 985 Views
  • 2 replies
  • 0 kudos