Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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iphone xr wifi button not working

Hi, in the last 3-4 days the iPhone XR we use has been having issues with connecting to wifi - button is greyed out; constant resetting etc not helping. Have latest iOS updated. Any idea, please? It's eating up my data. Thank you!!

Hi10 by Level 1: Joiner
  • 755 Views
  • 2 replies
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Subscriptions

How do I cancel my Disney plus and Spotify subscriptions

Jemma99 by Level 1: Joiner
  • 578 Views
  • 1 replies
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Apple watch "Set up mobile data" problem

Hi I'm trying to add my existing Apple Watch (Celluar) to my contract O2 ... when i press "Set up mobile data" on the watch app on my iPhone, it goes to a webpage that says "Please wait whilst the page is loading". Followed by a popup "Connection fai...

ukmatt by Level 1: Joiner
  • 1994 Views
  • 1 replies
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swapping phones with the same SIM and no connection

Hi I am swapping up my phone I am moving to a unlocked iphone 6s. But after the swap i Can not get any signal on the new phone. O2 are showing as the providor, but no connection.Any help will be apreciated Thanks Lee

LeeDavid by Level 1: Joiner
  • 1377 Views
  • 6 replies
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how do I exchange my new ipad

I have taken out a new pay monthly contract for an ipad, but don't like the colour and would like to exchange. Need some help please

Will5 by Level 1: Joiner
  • 530 Views
  • 1 replies
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Resolved! iTunes

How do I stop receiving charges from iTunes?

Elisha by Level 1: Joiner
  • 1039 Views
  • 4 replies
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Resolved! Visual voicemail: does it work with WiFi?

Hi, I have an iPhone 6s Plus and o2 has apparently given me the Visual Voicemail 'bolt on'. I asked them to also give me iData but they said it's not necessary. The reason why I want visual voicemail is so that if I travel abroad, I want to always ke...

Mary100 by Level 1: Joiner
  • 5295 Views
  • 11 replies
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Resolved! SMS on ipad

Hi,I bought an iPad Pro on contract, which has its own sim and number, and has texts included in contract, but I can’t seem to text from the device. What am I doing wrong??TIA

PaulaC by Level 1: Joiner
  • 729 Views
  • 1 replies
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Mobile data on iwatch

Upgrade to iwatch 5 now won't allow me to setup mobile data getting error code 04. Can anyone help

Jb1511 by Level 1: Joiner
  • 907 Views
  • 4 replies
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Resolved! Second hand IPhone

HiI’ve just bought a second hand IPhone locked to o2 but I have an EE PAYG sim. How do I go about getting it unlocked because I tried following all the online advice but it said it couldn’t do it because my number isn’t on o2?