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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9090 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382262 Views
  • 4 replies
  • 0 kudos

upgrade with more storage

I have an iphone 6S - it is in good condition but I haven't enough space on it. I would like an upgrade and have been looking at the iphone XR - I think it is. How do I transfer evertythign from my iphone 6S to the new iphone?

WiFi drops off iPhone constantly

I have a sim only contract and an iPhone 6 which works perfectly. However since using the sim last week every time I try to use the WiFi or tether to my iPad the signal drops off immediately making it unusable. It worked for about 2 days but hasn't w...

PBR123 by Level 1: Joiner
  • 966 Views
  • 2 replies
  • 0 kudos

Apple Watch series 5 mobile data code 04

Hi I’m having trouble getting my mobile data plan to work on my watch the Watch is an upgrade from the series 4 can anyone help

Watch1 by Level 1: Joiner
  • 418 Views
  • 1 replies
  • 0 kudos

Apple Watch 5 - Reconnection after repair

Guys, i have just received my watch back from o2 after they have fixed the smashed screen (top marks to o2 there). I am however, getting slightly frustrated at not being able to reconnect/attach my mobile data plan with the phone, and not being able ...

Andy13 by Level 1: Joiner
  • 479 Views
  • 1 replies
  • 0 kudos

Question about using an esim and Apple Watch

I recently switched my o2 physical sim to an esim.I have had an Apple Watch with o2 for a while now and have the data plan. But the watch isn’t reconnecting to my plan through the Apple Watch app.The app is only giving me the option to connect to the...

Rav692000 by Level 1: Joiner
  • 1674 Views
  • 5 replies
  • 0 kudos

iPhone Replacement

My iPhone randomly all of a sudden got stuck on the Apple logo, i rung O2 and they have sent me a replacement. However, the back glass has been cracked but this happened about a 7 months ago and nothing to do with being stuck on the Apple logo - thin...

contacts issue

Hi there , Kate here .Wondered if someone might have advice for me .My mum ( aged 83) has had all the names of contacts on her phone disappear overnight.Only the numbers remain.She is unsure who is who.Would trying a forced reboot help.I am no use at...

ktal by Level 1: Joiner
  • 617 Views
  • 1 replies
  • 0 kudos

O2 and adding Airtime plan for Apple Watch 5

Finally, after days of frustration I found out how to add a new Apple Watch to my O2 airtime plan, see below. With my watch paired to my phone, I was opening the Watch app on my phone, selecting Mobile Data and pressing the 'Set up mobile data plan' ...

Mike59 by Level 1: Joiner
  • 7005 Views
  • 4 replies
  • 4 kudos

Resolved! iPad Pro

Hi I’m looking to get an iPad Pro in pay monthly alongside my current phone and it says it comes with a sim. Would it come with a phone number or is it just a sim that can use data on? Would it be a different number?

RyanR by Level 1: Joiner
  • 1144 Views
  • 5 replies
  • 0 kudos