Get Help with Apple Devices

Introducing - iPhone 16e - Pre-order from 1pm - Friday 21 February

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

trouble charging

Hi Im having trouble charging my phone , i have to put a larger object where the connection goes into my phone and let the phones weight push down on the plug to get charge into it, What do i do go to shop??RegardsK

Resolved! Apple Watch Airtime plan

Hi guys, does anyone know if you buy a sim only deal plan can you get an airtime plan for the Apple Watch. Where you can use your Apple Watch without your phone?

upgrade with more storage

I have an iphone 6S - it is in good condition but I haven't enough space on it. I would like an upgrade and have been looking at the iphone XR - I think it is. How do I transfer evertythign from my iphone 6S to the new iphone?

WiFi drops off iPhone constantly

I have a sim only contract and an iPhone 6 which works perfectly. However since using the sim last week every time I try to use the WiFi or tether to my iPad the signal drops off immediately making it unusable. It worked for about 2 days but hasn't w...

Apple Watch series 5 mobile data code 04

Hi I’m having trouble getting my mobile data plan to work on my watch the Watch is an upgrade from the series 4 can anyone help

Apple Watch 5 - Reconnection after repair

Guys, i have just received my watch back from o2 after they have fixed the smashed screen (top marks to o2 there). I am however, getting slightly frustrated at not being able to reconnect/attach my mobile data plan with the phone, and not being able ...

Loss of functionality following IOS upgrade

Does anyone know why one of the cameras and the flashlight stopped functioning on my 3 month old iPhone Xs after recent IOS upgrade?

Question about using an esim and Apple Watch

I recently switched my o2 physical sim to an esim.I have had an Apple Watch with o2 for a while now and have the data plan. But the watch isn’t reconnecting to my plan through the Apple Watch app.The app is only giving me the option to connect to the...

iPhone Replacement

My iPhone randomly all of a sudden got stuck on the Apple logo, i rung O2 and they have sent me a replacement. However, the back glass has been cracked but this happened about a 7 months ago and nothing to do with being stuck on the Apple logo - thin...

contacts issue

Hi there , Kate here .Wondered if someone might have advice for me .My mum ( aged 83) has had all the names of contacts on her phone disappear overnight.Only the numbers remain.She is unsure who is who.Would trying a forced reboot help.I am no use at...

O2

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