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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9228 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382638 Views
  • 4 replies
  • 0 kudos

Apple Watch cellular not working

I am finding that my messages / WhatsApp Notifications only come through to my watch when my phone is near, even though I pay £5 extra a month for data for the watch and my watch is cellular & GPS. Can anyone help? I should be able to take my watch o...

Maddie2 by Level 1: Joiner
  • 1465 Views
  • 6 replies
  • 0 kudos

iPhone XR restock

Can anyone tell me if/when O2 will restock the like new iPhone XR? I’m looking for 128gb white model but they’ve been out of stock for ages and O2 seem to only offer a new xr with a 64gb memory.

LOHare by Level 1: Joiner
  • 559 Views
  • 2 replies
  • 0 kudos

Resolved! Replacement Watch

Hi everyone,So my Apple Watch has been sent away to be fixed which is great but.. can someone tell me the process of what happens with my replacement watch?As in what’s the process? Do I need to package my replacement up, and the courier takes it?Tha...

Apple Watch Cellular

So i've recently changed to O2 because it supports the cellular feature on the apple watch. However, when i try to set it up on mobile data it comes up saying 'Your O2 account is not eligible to enable mobile data on your apple watch' Does anyone kno...

ta4 by Level 1: Joiner
  • 2779 Views
  • 8 replies
  • 0 kudos

Resolved! Apple Watch "cannot connect to mobile data" issue

Hi, so I have an apple watch series 5, it arrived yesterday and it setup fine, paired fine, but I cant connect mobile data to it, which I'm paying for. I have a sim with my iphone XR that is with o2 and the watch was brought with cellular from o2 wit...

Problem with phone

Good Morning i have a problem , i take iPhone 11 pro max And camera stop working on my phone

Majka1996 by Level 1: Joiner
  • 645 Views
  • 2 replies
  • 0 kudos

Data Plan - Apple Watch

I have got a new Watch (Apple 5 Series). Through set up and after set up it says that I am not eligible for data plan and to contact O2. I've spoken with 2 gurus now and followed all the steps, the sim has evn been reset but nothing. The watch and ph...

Lucy4 by Level 1: Joiner
  • 2380 Views
  • 9 replies
  • 0 kudos

Faulty AirPods on Delivery

Hello - i recently ordered some Air Pod Pro's which seem to be faulty and not working correctly - ive had them for less than a week and have contacted Apple regarding this - after waiting and spending about an hour on the phone troubleshooting them t...

Jay94 by Level 1: Joiner
  • 534 Views
  • 1 replies
  • 0 kudos

No caller ID

I keep getting calls at 3 in the morning from a no caller ID, driving me crazy because it keeps waking me up and I need my sleep for work. I can’t just put my phone on silent because its also my alarm. It won’t let me block them and I can’t get in to...

Amy10 by Level 1: Joiner
  • 1038 Views
  • 2 replies
  • 0 kudos