Re: Swapped my wrong sim

Anonymous · ‎23-10-2017

Got a new iPad and sim swapped my mobile instead of iPad, now my phone is deactivated so I can’t phone to fix it

MI5 · ‎23-10-2017

Try live chat here http://www.o2.co.uk/contactus or call into your local O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎23-10-2017

You need to call them or use live chat. If you have access to a landline or can borrow a phone the contact number and link for live chat is here

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎24-10-2017

@Anonymous how are you getting on with this? Were customer services able to correct the mistaken sim swap?

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