Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Locked mobile phone

I am presently in Rwanda and my phone is locked. Switches on but no response to touching the icons or trying to swipe to another page

Visual Voice Mail after iOS 11 not working

I have tried everything mentioned, hard reboot, turn of Wifi, and loads of other suggestions but to no avail. Any ideas?

Resolved! Recycling

I'm recycling my old iPhone 6 back to O2. I have been told to remove pin locks/account locks and back up my content and factory reset the device. I have no idea how to do any of these things and despite searching on the O2 website, I can't find anyth...

U.K. mail Delivery

Hi all, Just moved over to O2 after being messed around by Vodafone. My iPad was due to arrive Friday however it wasn't dispatched until Friday evening. I got a message this morning from uk mail saying they would deliver it on Monday. Checked the tra...

Resolved! Wifi calling

Does anyone know how to set up wifi calling? My iPhone 7 (on iOS 10.0.3) just says "Contact O2" when I try to switch it on. But I can't find any means of contact on the website, just an endless loop of pages with Contact Us links which lead nowhere. ...

Resolved! Give notice

I would like to give notice on my account

Resolved! Proof of Purchase

Hi, I have recently ungraded my phone and updated my insurance to cover the new model. However, it states that if I wanted to make a claim I would need a proof of purchase that includeds the phones IMEI number. Does anyone know how I can get hold of ...

Apple authentication codes

Utterly infuritating. I just recieved my replacement iphone from O2 which i wanted to restore from a backup... but the thing requires an authentication code which they send VIA TEXT MESSAGE to the same phone im currently locked out of while setting i...

Resolved! Traveling to Japan

Hello, O2 freinds. I am travleing to Japan for three weeks and have added an O2 'Rest of the World' bolt-on for £99.00 as a cost effective way of staying connected i.e. calls/text/data during my stay, however, my query is, does anyone know whether my...

Update 11.03 - Phone buzzing constantly

Just updated my IphoneBuzzing / bleeping constantlyBattery might have been low during updateAny suggestions?

O2

Forum Posts