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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8628 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 375072 Views
  • 4 replies
  • 0 kudos

Resolved! collecting

I appilied for a contract iphone it says delivery will be by tues is there any way i could just collect in nearest o2 shop

Anonymous by Not applicable
  • 1880 Views
  • 3 replies
  • 0 kudos

Resolved! iPad Pro fails to roam

I have pay monthly o2 Sim in both iPhone and iPad Pro. Both are enabled for continental roaming both on the device and with the appropriate add-on. But I have failed to get the iPad to roam in France on two occasions and as I cross the channel again,...

Anonymous by Not applicable
  • 9268 Views
  • 19 replies
  • 0 kudos

Resolved! broken phone

Hello O2 team,I have broken screen on my phone and I've got insurance so where I need to call? if you could send me a number for the insurance department please.Thank youKind regardsLucie Vodickova

Anonymous by Not applicable
  • 3280 Views
  • 10 replies
  • 0 kudos

Resolved! Iphone Warranty

Hi - ive been told that an i phone on a 2 year contract is still under warranty for the duration of the contrct - carphone warehouse told me not so.... Can anyone clarify this?

Anonymous by Not applicable
  • 10583 Views
  • 5 replies
  • 0 kudos

Spam emails

Just a quick warning. I had an email supposedly from O2, saying 'thanks for staying with O2 your bill is ready to view £445.93 !! with a link to view my bill. It used my name and everything and looked almost genuine. It would be very easy for someone...

Anonymous by Not applicable
  • 3322 Views
  • 15 replies
  • 1 kudos

EMAILS using my bt account

Hi. When I try to get my emails on my iPhone it keeps popping up with U/N or P/W is incorrect yet both work to allow me to sign into my bt with no problem whilst using my laptop.My other email accounts are fine when using both machines.I can get my b...

Anonymous by Not applicable
  • 3128 Views
  • 7 replies
  • 0 kudos

Resolved! Sharing iPhone data with iPad

I have an iPhone with a data sharing tariff and an iPad with PAYG data that is due to expire in a few days. When this happens I plan to get a 30 day Pay Monthly sim for the iPad and set up data sharing at the end of the 30 days. Is it possible for me...

rossmc87 by Level 1: Joiner
  • 2865 Views
  • 5 replies
  • 0 kudos

Resolved! Signal Strength

Have just moved house and signal on iPhone 6 is either 1 bar or no service in house and alternates to max 2 bars in garden. Is there any way I can boost the signal, alternative is I find a service provider with better local reception as I work from h...

Anonymous by Not applicable
  • 4330 Views
  • 2 replies
  • 0 kudos

Resolved! Hello

Hello, I won to someone help me for unlock my phone, thanks

Anonymous by Not applicable
  • 4487 Views
  • 5 replies
  • 0 kudos

Resolved! Sim

Hi, I have a new iphone SE and there is no sim card. I can't switch my card from my old 4s as it is a completely different shape. I have tried to get onto live chat or phone 02 for the last 2 days and can't get through. What can I do please?

Anonymous by Not applicable
  • 3564 Views
  • 4 replies
  • 0 kudos