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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8533 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 373051 Views
  • 4 replies
  • 0 kudos

Resolved! Communal wifi connection problem

Can't connect to 1 specific restaurant wifi but can with others. It says to enable cookies but they already are. Please help

Anonymous by Not applicable
  • 6545 Views
  • 30 replies
  • 0 kudos

**STATUS** permanently failed

keep getting this message when sending texts. Also people sending me texts are getting same message. problem is intermitent. any help please?

Anonymous by Not applicable
  • 6450 Views
  • 4 replies
  • 0 kudos

Resolved! Mislaid my phone

Hi all, In the process of moving house and have mislaid my iPhone 5S - been 48hrs now without it. I don't want to report it stolen as I'm 99% certain its in the house or car. I haven't signed up to Find my Phone. what should I do? Do o2 have a locati...

Anonymous by Not applicable
  • 3783 Views
  • 3 replies
  • 0 kudos

Resolved! Getting a new Sim

I have had an iPhone 4 for many years and have just been gifted a friends old iPhone 6. I am an O2 customer and want to remain with O2 but the iphone 6 needs a Nano sim and my iPhone 4 uses a micro Sim so I need to know how I can order a new Sim on m...

Anonymous by Not applicable
  • 4763 Views
  • 4 replies
  • 0 kudos

frozen or died

was playing a game on my iphone 5s and locked the screen to do something and know it wont turn on even tho there was 50% battery left ???

Anonymous by Not applicable
  • 3194 Views
  • 4 replies
  • 0 kudos

Resolved! Activate sim

Activate my replacement sim for number. my phone was stolen therefore my claim is currently going through your insurance claim process. Meanwhile I have a loan phone for which I received a sim from an 02 shop. I need this this sim activated immediate...

Anonymous by Not applicable
  • 6582 Views
  • 5 replies
  • 0 kudos

Resolved! No data plan ipad pro

Just noticed ipad pro isn’t seeing my 2gig data plan why is my data not active?

Donfor39 by Level 3: Thinker
  • 5470 Views
  • 5 replies
  • 0 kudos

Resolved! 4G reception

I am having problems downloading from internet when I do not have wifi. I get a 4G symbol on screen, but I then keep getting an error mesasage saying Safari cannot connect me as the is no broadbnd signal. Any ideas Tony

Anonymous by Not applicable
  • 4219 Views
  • 10 replies
  • 0 kudos

Calling and messaging abroad

My phone doesn't work when I go abroad. It says I have no service all the time. Why does this happen? I should be able to use my phone abroad.

Anonymous by Not applicable
  • 2367 Views
  • 3 replies
  • 1 kudos

Resolved! Unlocking my iphone 4s

I want to have my iphone 4s unlocked as my sone wants to go with three how do I go about this without taking it to a market hall stall.

Anonymous by Not applicable
  • 3854 Views
  • 6 replies
  • 0 kudos