Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Anybody else seeing vvm issues iOS 11

Vvm was working iOS 11 beta carrier file 29.0just had carrier file 29.1 ota and now got vvm issues tried all the usual fixes has o2 messed up 29.1 ?

Resolved! Unlock my iPhone

I have requested for my phone to be unlocked through customer service but it has now been over 72 hours and I have still not had an email confirmation that my phone has been unlocked. I can't ring them again as my phone does not have a working sim. I...

How to view last itemised six months bills

How can I view my last six months bill that’s broken down into numbers text and calls

Resolved! Charges whilst in Canada

I’ve just received a phone bill after returning from vacation in Canada. I had signed up for O2 travel (thankfully) but didn’t think I’d made use of it since I had data roaming switched off and only connected to the the internet via Wi-fi. However, o...

Resolved! puk code for old phone

In early August I asked for advice for getting the PUK code for my iphone 6+ as I wanted to pass the set over to a relative. I then was away i hioliday and forgot about the passcode etc., until reminded this week. I have since then got my PUK code bu...

Resolved! Delievery

I ordered the IPhone 8 on Sunday for next working day delivery, it still hasn’t come today (03.10.17) so when should I be expecting it? The last email I had was confirming my order

Resolved! Visual voicemail has disappeared

Visual voicemail has disappeared on my iphone 5S. It happened around time I changed contract to increase data so not sure if this is the cause. I have tried hard phone reset but hasn't made any difference so any help would be appreciated.

Resolved! transfer of all data from old phone to new

Am almost ready to upgrade my iPhone. What do I need to do with old phone before buying, to prevent any data loss? Currently run iCloud storage, but what about all the Apps, etc?

Resolved! How do I move my daughter off my account and set up to her own account

As above

Resolved! Long delays on Apple iPhone 6

Why are o2 experiencing such like no delays on iPhone 6. I upgraded 2 weeks ago still no phone, online chat have said they do not know when they will get stock. Is this a problem with other providers or just o2

O2

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