Solved: Device plan

Anonymous · ‎13-10-2017

Don’t know if this is a stupid question but is there any way that I can just pay for the Device part (rather than the airtime) of my plan? The full settlement amount is £792 which would be the £33 for the device plan over 24 months. Thanks

Anonymous · ‎13-10-2017

Hi @Anonymous please read my guide to Refresh it will explain everything

https://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701

View solution in original post

chrisymon · ‎13-10-2017

If your on refresh settle your device then you are out contract. . Then you can request to cancel your airtime account or switch it to sim only if you want to keep your number or even pay as you go

"I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited." Currently using S7 edge

Anonymous · ‎13-10-2017

Hi @Anonymous please read my guide to Refresh it will explain everything

https://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701

MI5 · ‎13-10-2017

No, I'm afraid you cannot just pay the device plan monthly.
You either have to pay device and airtime monthly or pay off device plan in full in one go.
The other option you have is to overpay on your device plan each month which will lower the amount owed and enable a quicker settlement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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