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on 29-12-2014 21:22
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on 29-12-2014 21:22
Solved! Go to Solution.
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on 29-12-2014 21:58
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on 29-12-2014 21:58
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-12-2014 21:59
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on 29-12-2014 21:59
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on 29-12-2014 22:00
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on 29-12-2014 22:00
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on 29-12-2014 22:13
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on 29-12-2014 22:13
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on 29-12-2014 22:19
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on 29-12-2014 22:19
@Anonymous wrote:
No because I told them I had changed my mind and want to stay with O2 same number etc
You can still complete the unlock and then just carry on using your O2 number as you are now.
Have you switched the sim cards between phones to see if the fault follows the phone or sim card?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-12-2014 09:37
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on 30-12-2014 09:37
@Anonymous wrote:
I have tried all of the above. Network reset. Network selection for O2 says your selected cellular network is restricted
If your cellular network is restricted then it sounds like it may be barred........ 😞
If the sim works in the other phone then it is the phone that is the problem.
Where did you purchase your phone from?
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on 30-12-2014 12:24
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on 30-12-2014 12:24
@gemz4the1 wrote:
@Anonymous wrote:
I have tried all of the above. Network reset. Network selection for O2 says your selected cellular network is restrictedIf your cellular network is restricted then it sounds like it may be barred........ 😞
If the sim works in the other phone then it is the phone that is the problem.
Where did you purchase your phone from?
"The problem phone has been working fine for the last 3 years."
Unlikely to be barred unless a mistake has been made if they have owned the phone for 3 years...
Still waiting for feedback on sim switch from the OP as asked last night.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-12-2014 17:36
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on 30-12-2014 17:36
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on 30-12-2014 17:41
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on 30-12-2014 17:41
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-12-2014 18:30
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on 30-12-2014 18:30
Hello @Anonymous
I'm glad the issue is now resolved
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