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iPhone 17

Neil861
Level 1: Joiner
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I have recently changed from an iPhone 13pro to iPhone 17. I have no service on the new iPhone and also received an email from o2 “Sim Swap: due to Technology change”  I was just wondering if I need a new SIM card?

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MI5
Level 94: Supreme
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@Neil861 

Try your old sim or check if an esim has been sent to your MyO2.

eSIM - How to activate  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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