Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Sharing data

Hi can I connect my iPad Air2 model MGHY2B/A (yes it’s 20 + years old) to my current iPhone and use the data I have on my plan, without using bluetooth/hotspot, which is not working on my phone? It would be so helpful for an up coming holiday. Any he...

Resolved! Bolt on

I’m going to Jamaica, if I use the free Wi-Fi do I still need to buy a bolt on …£7 per day is quite excessive

Resolved! Bill

I am trying to pay the extra on my bill, but the computer won’t allow me to

Resolved! Iphone 14 pro - moved to esim - calls now failing or going straight to voicemail

Hi - I changed tariff earlier today and moved from a physical to e-sim. Since the tariff has been confirmed I cannot make or receive phone calls. I can connect to the web through wireless but calls out either never connect or fail, and calls in go st...

connection between phones on same contract

I have two phones on my contract but can't get a response from one to another when I ring.

Network Unlock iPhone 8

3 times i have called customer services over the past 2 weeks now and asked for a network SIM lock to be removed on a iPhone 8 i purchased directly from O2 in 2017, each time i've had the same response being 'wait 72 hours and restart the phone'. Eac...

Resolved! ESIM didn’t come back after installing a backup on my iPhone

As above

Resolved! Watch Upgrade

I want to upgrade my Apple Watch, paying off my balance. Where on my web account can I do this?

Cannot set up mobile service of Apple Watch

I've spent an hour on the phone with O2 and am no nearer to setting up my son's Apple Watch.We have a new Apple watch (SE + Cellular) bought from Apple, that is not yet linked to a network.We have an Apple iPhone 12 which pre-exists my O2 account but...

iPad and the Alcatel Dongle 4G

I currently use an Alcatel Dongle 4G on my Windows laptop. It works perfectly and is fast enough for Zoom connections - its main purpose. However, I bought it for my iPad, but could never get it to work. So I switched to Windows, and it self-installe...

O2

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