Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
Hello I recently lost my device so I called up o2 to get a sim replacement however the advisor on the phone mistakenly also applied a bar on my device. I found the phone after a couple of days so I called up and asked them to remove it. It’s been 5 d...
Really struggling to get help via customer services on my new Apple Watch. Showing connected to o2 but no 4g connection or bars. Can’t seem to explain the issue well enough for someone to be able to help me. any suggestions?
I reported my stolen phone to O2 who have blocked the device. I am trying to log into My O2 to order a replacement but it keeps trying to send a OTP / SMS code to the device which I no longer have - I do get access to My O2?
I have an iPhone 6s next to me, which is O2 locked. I have never been an O2 customer and probably never will be. Is there anyway to unlock this phone? p.s I bought this second hand, the person deleted their my o2 account and doesn’t remember the emai...
Any ideas how I get this resolved? I am on a monthly sim-only contract and have added Apple Watch for £5 per month. The status on my iPhone is “activating”. O2 services can’t see my contract online but I have received a contract via O2 text message.
Hello folks Following on from the iPhone 16e, the new iPad range announced this week is NOW available to order for next working day delivery. Just click below to get started Apple iPad Air 11 inch M3 iPad Air 13 inch M3 iPad A16 You can find more inf...
Since updating to IOS 18 I am unable to access mobile data in Thailand
I am looking to pay off my iPhone and cancel my phone contract and move provider. Issue is with the Apple Watch I took out with o2 12 months ago. The advisor I first spoke to said if I cancelled my phone I would have to settle the Apple Watch contrac...
So on Thursday I changed my Internet provider from Sky to EE, and ever since then I've noticed my phone signal is near non-existent. If my phone is in the same place it's always been in, I now only have one bar of signal strength, but outside of my h...
While setting my new phone up it somehow didn’t set up currently and I can’t get further than the hello page in different languages. O2 have told me to speak to Apple but shouldn’t O2 been dealing with the issue because I got the phone from them ?
