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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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  • 4 replies
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Resolved! MultiSave/Loyalty Offer - Apple Watch

I have a query on the 20% offer O2 have for where an account has multiple numbers. Please hear me out! I have an iPhone (SIM only, pay monthly) and an Apple Watch (no other phones). The terms of the offer specifically exclude Apple and Samsung watche...

ossocafe by Level 1: Joiner
  • 727 Views
  • 13 replies
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Error message 10 when activating the e sim on my apple watch ultra

Hi I have completed a hard reset on my apple watch ultra. when activating the esim data plan the following error message comes up. reference code 10 202 help desk have been unable to assist so far some advice on fixing would be appreciated

Nickmb by Level 1: Joiner
  • 223 Views
  • 2 replies
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Can’t receive or make calls while abroad

I am unable to receive phone calls while I’m abroad. I can receive messages and SMS, internet works, but if someone calls me it goes straight into VM and I just get a message saying someone tried to call me. what can I do?

ABS1 by Level 1: Joiner
  • 395 Views
  • 6 replies
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Upgrade Apple Watch

I have had an on going issue with my upgrade Apple watch not showing / connecting to my Cellular plan. I first contacted o2 on the 9th of Jan and have had no support after spending 32 hours on the phone and going Instore. There complaints team have a...

JamesK2 by Level 1: Joiner
  • 213 Views
  • 1 replies
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Resolved! blocking calls when i am abroad

Hello. I have recently come back off holiday and there is a charge for me receiving scam/phishing calls when abroad. How do I turn off receiving calls on my apple phone when I am abroad? Thanks.

K23 by Level 1: Joiner
  • 499 Views
  • 5 replies
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Resolved! Apple Watch help

So my partner is an o2 customer too. If she buys an Apple Watch and pays for device and airtime, but doesn’t connect it to her phone, can I connect it to mine(also an o2 customer ) and me just buy an airtime plan for it connected to my number ?

Ruth777 by Level 1: Joiner
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  • 1 replies
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Resolved! iPhone 15 screen just went black with a loading circle and now my widgets won't work

Hi, I picked up my iPhone 15 to reply to a message I had received earlier but hadn't had a chance to respond to and straight after unlocking the iPhone, it came up with the home screen and then all of a sudden everything went black and a white loadin...

Resolved! Apple Watch Ultra 2 My O2 Error code 48

Have been trying to set up the mobile data on the apple watch ultra 2 and keep getting error code 48 to contact 202 can someone advise if there is something that needs to be done iPhone and watch are both up to date on software.

FabSil85 by Level 1: Joiner
  • 275 Views
  • 1 replies
  • 0 kudos