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Forum Posts

Apple Watch Cellular Data stuck on 'Activating'

Hi there I purchased a new Apple Watch Cellular with data plan from O2 last week and it came Friday morning. I don't seem to be able to get the Cellular data working on the watch. I've activated the plan, but it's just stuck on 'Activating'. I called...

markrduk by Level 1: Joiner
  • 3359 Views
  • 46 replies
  • 0 kudos

dreadful connectivity

I have a two-hour commute during which I use my phone constantly. I upgraded to an iPhone 13 Promax in March and now have to reconnect to callers or those I have called up to 30 times to complete a conversation often with maximum signal indicated. Th...

Donovan9 by Level 1: Joiner
  • 237 Views
  • 2 replies
  • 0 kudos

Resolved! How much is it to use an Apple Watch?

HiI have a Pay Monthly O2 with 60GB for £15 and a VOLT client using an iPhone 12. I’ve bought an Apple Watch SE (GPS +Cellular). Do I need to pay any extra cost to use the new Apple Watch? many thanks

soso75 by Level 1: Joiner
  • 264 Views
  • 3 replies
  • 0 kudos

13 pro max no Face ID

Could someone please tell me why I have Face ID on my iPhone but it won’t do anything ?

Chappers1 by Level 1: Joiner
  • 208 Views
  • 2 replies
  • 0 kudos

iPhone unlatching request has been rejected!

Hi Y'all,I've got twice this message while attempting to unlock my Iphone, which is locked with O2.Currently unable to use it on another network or abroad.Who can help?

Thisenn by Level 1: Joiner
  • 653 Views
  • 10 replies
  • 0 kudos

Verification texts / iMessage Activation issues

Hi, Have recently joined O2 and ported my number across. It’s been a couple of days since but having quite a few issues.. - Don’t receive bank verification SMS to setup Apple Pay- Don’t receive Facebook SMS to verify account- iMessage / Facetime acti...

iPhone 12 feels too hot to touch

Hi I have just upgraded to iPhone 12 it has been getting really hot I’ve already sent one back has anyone else had this problem?

Wendy-12_ by Level 1: Joiner
  • 316 Views
  • 3 replies
  • 0 kudos

Apple Watch O2 plan

Hello, I recently changed phones and disconnected my Apple Watch from my old phone. But my O2 plan doesn’t seem to have carried over when I’ve wiped the old phone and connected to the new. I only receive notifications when I’m on my WiFi at home. Is ...

Resolved! iDate Bolt-On / 4G/Wifi Calling

Hi, I have recently signed up to o2 and noticed visual voicemail wasn't working so did some research and apparently I need to activate the iData bolt-on. Firstly your support says I can do this via MyO2 - this is incorrect. I had to call your support...

vg307 by Level 1: Joiner
  • 573 Views
  • 4 replies
  • 0 kudos