Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9739 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383688 Views
  • 4 replies
  • 0 kudos

Resolved! Delivery

Ordered a phone on Friday 29th, told delivery will be Monday or Tuesday 2/3 dec no delivery, called advisor, told it would be delivered Friday 6th.no delivery. !!!no email telling me when to expect it !!

Why have I been sent a new SIM?

I have an iPhone SE, working satisfactorily and has been since new about three years ago (now running IOS 18.1.1). Gets 5G where available. O2 has sent me, unrequested, a new SIM, and the accompanying leaflet seems to suggest that I might be a new cu...

TeeKay1 by Level 1: Joiner
  • 141 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer sim to new phone

I got a new iphone and after transferring my sim it doesn't work any more. It is detected by the new phone but it doesn't connect to the network. Transferring it back to my old phone doesn't do anything. What's going on?

gnnt by Level 1: Joiner
  • 582 Views
  • 6 replies
  • 0 kudos

Not delivered

My new phone was supposed to be delivered on Tuesday and it hasn’t. I can’t get hold of anyone from the store and tracking isn’t working. Can you please help understand where this is please

Megan41 by Level 1: Joiner
  • 123 Views
  • 1 replies
  • 0 kudos

6 digit code

Don’t have sign to receive six digit code to get into my 02 account,need it sent to email address ! Is this possible

Cmb2002 by Level 1: Joiner
  • 167 Views
  • 2 replies
  • 0 kudos

Track my AirPods

Hi I’ve order Apple AirPod 4 with noise cancellation but they haven’t arrived, and I can’t use the tracking system on your website. Please help

Dman1508 by Level 1: Joiner
  • 160 Views
  • 3 replies
  • 0 kudos

Cancellation

Hello my contract is ending and I would like to leave and not renew. Thank you [MOD EDIT: Subject title changed]