Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Order query

I have placed a order for AirPods and the tracking number doesn’t match dhl and says been dispatched but is over a week and still not arrived and can’t track package

New order

N

cancel order

Is there any chance i can cancel my order for delivery please

Sim

I have upgraded my phone to an iPhone 15, and don’t have access to my SIM card as when I try to log into the account to activate the new SIM card it sends it to my number which I don’t have access to, as my only SIM has been deactivated.

Cellular apple watch: "Your account is not eligible to enable mobile service on your Apple watch"

Hello, I recently got a Apple Watch SE (Gen 2) cellular directly from Apple. I want to add an airtime bill to my O2 account, according to the O2 website, this has to be done via the Apple watch App > Mobile Service > Set up mobile service. However, s...

Resolved! Delivery

Ordered a phone on Friday 29th, told delivery will be Monday or Tuesday 2/3 dec no delivery, called advisor, told it would be delivered Friday 6th.no delivery. !!!no email telling me when to expect it !!

When Bluetooth is on, my voice is virtually inaudible to callers, whether in or out.

I wear hearing aids, and I keep Bluetooth switched on. While Bluetooth can connect callers’ voices to my hearing aids, they can only hear me if I switch Bluetooth off. Why does Bluetooth prevent my voice being heard? I shall be grateful for an explan...

Why have I been sent a new SIM?

I have an iPhone SE, working satisfactorily and has been since new about three years ago (now running IOS 18.1.1). Gets 5G where available. O2 has sent me, unrequested, a new SIM, and the accompanying leaflet seems to suggest that I might be a new cu...

Resolved! Transfer sim to new phone

I got a new iphone and after transferring my sim it doesn't work any more. It is detected by the new phone but it doesn't connect to the network. Transferring it back to my old phone doesn't do anything. What's going on?

Not delivered

My new phone was supposed to be delivered on Tuesday and it hasn’t. I can’t get hold of anyone from the store and tracking isn’t working. Can you please help understand where this is please

O2

Forum Posts