Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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  • 4 replies
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Resolved! Apple Watch SE error code 112

Hello! I have been trying to set up my Apple Watch SE 2nd edition for nearly 2 years….the error code 112 has been the bane of my life! I’ve been in store, tried the call centres with no luck- I’d really appreciate some help! Thank you

Resolved! Code 08

I have had the code 08 data issue with my watch since April. Repeated calls , numerous resets , 4 new esims , differing advice , visits to O2 store and alleged escalation to resolution teams. This is still an issue with the added pleasure of paying £...

Stephen01 by Level 1: Joiner
  • 1854 Views
  • 8 replies
  • 0 kudos

Resolved! Transfer eSim between current iPhone and new iPhone

My current iPhone uses an eSIm. I have ordered a new phone (from Apple, not O2) and I will need to transfer the eSIM from my current phone to the new one.I have read that you need to visit and O2 shop in order to get a new eSIM to use in the new phon...

MarkF by Level 1: Joiner
  • 34660 Views
  • 26 replies
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Sim swap

Hello, I am trying to cancel a sim swap after being given a sim that has expired.

Kait24 by Level 1: Joiner
  • 944 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch Ultra 2 - New Cellular plan not activating

Hi, I recently got the Apple Watch Ultra 2 through Costco as it was considerably cheaper than buying it through O2 on contract. I've chosen a plan but since 4 December it's been stuck on activating with the message to ring 202. I rang today and passe...

Unable to set up Virginmedia email on my new iPhone 16 pro

Hi, I recently bought a new iPhone 16 pro from O2. I followed the set up instructions and most of my apps were successfully transferred. However, I cannot set up my emails on the Mail app. I keep getting "imap.virginmedia.com" is not responding. I ha...

Resolved! Apple Watch - Unable to register for watch plan - Reference code 08

Hi, I have called into O2 multiple times and they are unable to help me get my Apple Watch to work with O2 I keep getting Reference code 08. Tells to me to call 202 which I do but nobody is capable to resolve this issue.