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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8843 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 378495 Views
  • 4 replies
  • 0 kudos

Swap Sim

I have just bought a new iPad Air that only takes an eSim, where my previous iPad used a Plastic Sim. I would like to swap the Plastic Sim from an eSIM please

Keanpjp by Level 1: Joiner
  • 77 Views
  • 1 replies
  • 0 kudos

Waiting over 48 hours for Credit Review?

Hi, i ordered an iphone 15 pro max on saturday and everything went well, passed the checks but to my suprise i later received an email to say my application is under review and that i will hear back within 24 hours, it is now tuesday afternoon and i ...

Delivery

Hi. My status for delivery is still pendi g but 02 said it would come today or tomorrow. Anyone have similar issues

Lozbob88 by Level 1: Joiner
  • 87 Views
  • 1 replies
  • 0 kudos

Apple Watch family share

Hi,I just bought an Apple Watch SE gen2 from o2 for my son who doesn’t own an iPhone. I was told he could use it on family share, but it turned out that on family share he couldn’t use the data plan. We were then told by o2 that this Watch needed to ...

Getting help with sign in to O2

I am trying to sign on to O2 but they require to send me a code for me to confirm it is me. I have tried now over 3 days and, although they say they have sent me codes, I am not receiving them!What should I do now as I can find no direct way of conta...

Resolved! iPad won't connect to anything other than 3G

Hi, I have a 5G SIM in my ipad and have been happily using 5G (when available) with no problem.. However since about a month ago, my device won't connect to anything other than 3G. I've checked and double checked all of the settings to make sure ever...

Resolved! Pay front but declined

Good day, I apply yesterday for a phone here in the apps I pay 100 pounds for front pay. But in the last part i got declined because of the credit score. How can i get my refund my £100 money and when?.

Dodz by Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

Resolved! Has anyone started receiving their iPhone 16 Pro Max's yet?

So I ordered my iPhone 16 Pro Max 21st September, I have still not come any closer to receiving it. O2 have said that they're raising a special request to try and get my device delivered to me asap but to get a result from that I still have to wait a...

choff2027 by Level 1: Joiner
  • 148 Views
  • 1 replies
  • 0 kudos

Not receiving OTP

I’m unable to access online banking because the OTP being sent by Santander is not being received on my IPhone since I switched to O2 about a week ago. I’ve spent hours and hours speaking to various technical people all of whom point the finger at Sa...

HMac by Level 1: Joiner
  • 369 Views
  • 13 replies
  • 0 kudos