Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
My current iPhone uses an eSIm. I have ordered a new phone (from Apple, not O2) and I will need to transfer the eSIM from my current phone to the new one.I have read that you need to visit and O2 shop in order to get a new eSIM to use in the new phon...
Does anyone know the password for the APN idata.o2.co.uk please?
Hello, I am trying to cancel a sim swap after being given a sim that has expired.
O2 customer service deleted my Apple watch Airtime plan by mistake, but now i just get error code 08 when i try to reconnect my Watch. I do not get the chance to purchase a new Airtime plan. On 202 every different agent does not know what to do. is t...
Hi, I recently got the Apple Watch Ultra 2 through Costco as it was considerably cheaper than buying it through O2 on contract. I've chosen a plan but since 4 December it's been stuck on activating with the message to ring 202. I rang today and passe...
Hi, I recently bought a new iPhone 16 pro from O2. I followed the set up instructions and most of my apps were successfully transferred. However, I cannot set up my emails on the Mail app. I keep getting "imap.virginmedia.com" is not responding. I ha...
Last week, Apple announced the release of iOS 18.2 and iPadOS 18.2, introducing new Apple Intelligence features and expanding Apple Intelligence to UK users for the first time. Apple Intelligence, the easy-to-use personal intelligence system that del...
Hi, I have called into O2 multiple times and they are unable to help me get my Apple Watch to work with O2 I keep getting Reference code 08. Tells to me to call 202 which I do but nobody is capable to resolve this issue.
Hi all, I upgraded to the iPhone 16 plus and placed the order in store, I did this on Sunday the 8th December. I’m curious as to whether anyone knows if I will receive it before Christmas? I can’t even see the order in My O2, and haven’t received any...
As above really. I certainly don't need a new plan as i don't use the data i have on my iphone. I also don't need another mobile number. Thanks
