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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8017 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 366601 Views
  • 4 replies
  • 0 kudos

Order processing

I pre ordered the new iPhone pro max last Friday and got the delivery date as today but my order is still stuck on “processing” I’ve been in contact via X with o2 and they aren’t very helpful, has anyone else got/had this problem?

Matty123 by Level 1: Joiner
  • 294 Views
  • 3 replies
  • 0 kudos

Buying a phone

Hi, I bought an Iphone 15 Pro Max to pay monthly with the sim. The problem is that I have paid twice for the order and I can see it in my bank account App. And I didn't received any email confirmation about the order. My name is Nicolas Drevon.

quemero by Level 1: Joiner
  • 127 Views
  • 1 replies
  • 0 kudos

UNABLE TO SEND/RECEIVE iMESSAGES

Hello there, I am unable to send or receive any messages from my iPhone device. I am not sure why this is - I am in Europe and when I open my laptop I can see the messages through iCloud. Is there an issue by any chance? Please look into this and get...

AthinaH by Level 1: Joiner
  • 154 Views
  • 1 replies
  • 0 kudos

iPhone 16 pro use previous sim

HiSo I bought the iPhone 16 pro from the Apple Store but was just wondering if I can just use my old sim from my iPhone 14 instead of doing a new tariff, do I need to anything to the iPhone 14 before using the sim in the iPhone 16

200123 by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

App isn’t working

My O2 app is not working i registered 3 day’s ago it’s still not opening

H02 by Level 1: Joiner
  • 127 Views
  • 1 replies
  • 0 kudos

Resolved! Text on ipad 10

Hi everyone quick question as I'm new to Apple and esims. I was wondering if you can send and receive text messages on your pad?

Ands1980 by Level 1: Joiner
  • 195 Views
  • 1 replies
  • 0 kudos

i want to upgrade my 15 pro max 256 GB into 16 pro max 1TB

Hi my name is Tejinderpal singh i have 15 pro max 256 gb i bought it in december but now i am planing to change my phn into 16 pro max could you please tell me what is the procedure for thisKind Regards Tejinderpal singh

Help

My phone number is wrong on my o2

Isabel3 by Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos

iWatch

Ive just been informed that o2 wont connect my watch bought from the apple store to the network. Is this right?