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Anonymous
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New email address

I'm trying to change my email address on my account so I can be up to date 

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Anonymous
Posts: 0

Re: New email address

[ Edited ]

Log into your My O2 account

 

Next go to manage my details > Scroll down to sign in details > Click on change my user name

 

Next enter your password > Next enter your new email address > Next click on save changes.

 

You will be sent an email to your new email address which contains a link that you must click on to confirm these changes.

 

I hope this is of some help.

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Posts: 105,643
Topics: 554
Solutions: 13,876
Registered: ‎04-04-2012

Re: New email address

A recent thread here which may help too
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/changing-e-mail-address/m-p/1073930
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 90,848
Topics: 746
Registered: ‎14-01-2013

Re: New email address

Hi @Anonymous This can only be done on a PC Log into My O2 http://www.o2.co.uk/myo2

Go to Manage my details

My details1.PNG

It can be done via this route...

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Community Manager
Posts: 7,182
Registered: ‎18-02-2016

Re: New email address

Welcome to the O2 community @Anonymous! You should be fine if you follow the above advice but if you have any questions please ask slight smile

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