Solved: I Phone 6 stopped working wont switch back on

Anonymous · ‎22-09-2017

My I phone 6 which is on contract with 02 mobile number079***** , was working last night the screen went off and won't come back on now , can you advise plaese , is it under warranty , i no it was a 2 year contract , your help will be appreciated .

Regards Stephen

MI5 · ‎22-09-2017

iPhone warranty is only 12 months I'm afraid.
Try a reset by holding power and home button together for 10 seconds or so.
Alternatively try DFU mode https://www.theiphonewiki.com/wiki/DFU_Mode or contact apple for assistance.
https://support.apple.com/en-gb/contact

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-09-2017

iPhone warranty is only 12 months I'm afraid.
Try a reset by holding power and home button together for 10 seconds or so.
Alternatively try DFU mode https://www.theiphonewiki.com/wiki/DFU_Mode or contact apple for assistance.
https://support.apple.com/en-gb/contact

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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