Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
HiSo I ordered a refurb iPhone 7 Plus in Silver through my sister's o2 account (she kindly allowed me to use hers for the contract). I received my package the next morning and was surprised to see that the delivered iPhone is Black and not Silver. No...
My 6 month old iphone SE is not able to get on the internet via safari. It seems to pick up whats app, news story feeds etc but I cannot search on safari. It just says my phone is not connected to the internet, this is when the display shows 4G. Anyo...
Hi I've just upgraded from an iphone 4s to a iphone 5SE but when I went to swap the sim card it was a different size! I'm sur there is a simple way to get a new sim and then transfer the details across but I can't seem to find it on the website (no s...
iPhone 6 s
Just moved to Australia so closed down my o2 contract, paid it all off etc and have an Aus SIM card to put in the handset. I'm trying to unlock my phone so the new SIM card will work and I can't work out how to do it. On the o2 website it says "The o...
I am currently travelling in Germany and Austria and I am unable to get any service. I am only able to use phone on wifi. I have tried all the usual things, resetting phone, resetting network settings, removing and replacing SIM. I have had a long on...
Yesterday all of my messages/ texts disappeared! Now I'm not reveiving any that are sent to me!I've not done anything to my iPhone 7 and all updates have been installed!Has anyone else had this problem? I'm not too bothered about loosing texts but it...
I appilied for a contract iphone it says delivery will be by tues is there any way i could just collect in nearest o2 shop
I have pay monthly o2 Sim in both iPhone and iPad Pro. Both are enabled for continental roaming both on the device and with the appropriate add-on. But I have failed to get the iPad to roam in France on two occasions and as I cross the channel again,...
Hello O2 team,I have broken screen on my phone and I've got insurance so where I need to call? if you could send me a number for the insurance department please.Thank youKind regardsLucie Vodickova
