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Forum Posts

Problems turning off voicemail?

I have been trying and failing to turn off voicemail for a few weeks now. O2 CS just gave me the 1760 and couldn't assist further.I had deleted my guru app but signed in again to try and turn off VM... which it just told me it couldn't "error" etc. Y...

Anonymous by Not applicable
  • 1942 Views
  • 2 replies
  • 0 kudos

Resolved! Model 3GS

Once again, the writers of useful apps have forgotten that there are many of us out there who don't want to or can't afford to upgrade their iPhone, which in my case, means that I'm on the latest possible release of IOS - 6.1.6. I was able to use the...

Anonymous by Not applicable
  • 1676 Views
  • 2 replies
  • 0 kudos

SIM card mix up

I have a Iphone 5C which I chose at contract renewal not to change my number and retain the one I have had for years. O2 are billing me against the "new" SIM and have raised a debt recovery from Moorcoft to "recover" £514.09. I never took the new SIM...

Anonymous by Not applicable
  • 1610 Views
  • 1 replies
  • 0 kudos

Resolved! My bill

So my first payment of £39.50 for my IPhone 6s was taken out on the 23rd November then all my data, calls and minutes went back to normal on the 8th December.It then said my next bill would be due on the 22nd December (today) but it has not yet been ...

Anonymous by Not applicable
  • 2591 Views
  • 7 replies
  • 0 kudos

Incorrect phone for xmas

Ok so need some help, I took out a new phone contract yesterday for my daughter at Xmas. I sent her and the phone to my mums. The store rang today as they have given the wrong phone and aren't letting me change it in the local store near my mums. Sho...

Anonymous by Not applicable
  • 1962 Views
  • 4 replies
  • 0 kudos

almost perfect phones

Thinking of getting an almost perfect phone, just wondering what they are like, anyone had one?

Anonymous by Not applicable
  • 2121 Views
  • 3 replies
  • 0 kudos

Why am I burning thru mobile data?

For about 3 months now I've been using up my Data Allowance. Even when I've bought 'topup data', say 1GB, I am burning through that in less than 4 days. How can this be? The latest is burning through 2GB in 4 days even after switching off Mobile Data...

Anonymous by Not applicable
  • 3875 Views
  • 5 replies
  • 0 kudos

Refund on Iphone 7 Plus still not paid

Has anyone else had an incredibly amount of diffuculty in receiving a refund on a cancelled iphone order. I paid for my device upfront and after the customer service team cancelled my order without me asking, i expected that the refund would be made ...

Anonymous by Not applicable
  • 5035 Views
  • 37 replies
  • 0 kudos

Lost Messages on broken phone

Dropped iphone into water, iTunes upgrade on laptop has eaten my recent backups!!Is there any way I can get my message history back?

Anonymous by Not applicable
  • 3034 Views
  • 2 replies
  • 0 kudos

Resolved! cancelling contract

hi, im trying to cancel my account that ive had way over my contract. Any ideas?

Anonymous by Not applicable
  • 4581 Views
  • 1 replies
  • 0 kudos