21-09-2017 01:08 - edited 21-09-2017 01:10
Log into your My O2 account
Next go to manage my details > Scroll down to sign in details > Click on change my user name
Next enter your password > Next enter your new email address > Next click on save changes.
You will be sent an email to your new email address which contains a link that you must click on to confirm these changes.
I hope this is of some help.
on 21-09-2017 06:33
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 22-09-2017 12:40
Welcome to the O2 community @Anonymous! You should be fine if you follow the above advice but if you have any questions please ask
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?