Re: Network Info missing ?

Anonymous · ‎21-11-2015

Hi, am new to the community but have been an iPhone 5s user for a while.

Regarding 'No Caller ID' and 'unknown' calls received.

My query is not about who is calling but the associated network info.

Previously one would get (1) the date of the call, (2) the time of the call and (3) the duration of the call.

If the call was missed - this came up in red type.

But now nothing ..........

Got in contact with O2 Guru's - they suggested the Reset via Home + On/Off buttons.

Didnt work.

Anybody else having similar issue ?

I'm on iOS 9.1

Thanks.

adamtemp64 · ‎21-11-2015

I have 1 missed call from unknown showing date only on my 6s ios9.1 as it was missed there is no further info available as I did not answer it

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MI5 · ‎21-11-2015

It will be down to how the phone displays the info rather than what info is provided by the network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-11-2015

Hi, thank you for your reply.

I have both 'No Caller ID' and 'Unknown' calls - some have been answered but some have not.

In all cases no details (as previous) were retained/given by/to the 'phone.

Anonymous · ‎21-11-2015

Hi MI5, that's interesting.

Perhaps it's time to get my old iPhones - 4 and 5 - and give them a go with my current SIM ?

MI5 · ‎21-11-2015

Yes it would be interesting to know if different iOS gives different info.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-11-2015

Yes, I'll give it a go.

Thanks all for comments.

jonsie · ‎21-11-2015

It may also depend on what version of ios you are using....

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Anonymous · ‎21-11-2015

If I recall correctly my back ups are ....

iPhone 4 -> iOS 7

iPhone 5 -> iOS 8

Anonymous · ‎21-11-2015

Good luck & update us with your findings

O2

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