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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9101 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382325 Views
  • 4 replies
  • 0 kudos

Resolved! Signal issues after 9.1 update

i upgrade the os on my iPhone 5s this morning to 9.1 and since then I've had problems with the phone signal. The signal is either very poor, not strong enough for a phone call or displaying 'no service'. This is happening every minute or so. Is is th...

Anonymous by Not applicable
  • 4517 Views
  • 5 replies
  • 0 kudos

Resolved! Loss of 4G

I've updated my iPhone 6 to the latest software available and I have lost connection to 4G. I am still getting 3G signal. I have checked the coverage in my area and I've had 4G up until this point. Anyone having the same issues ?

Anonymous by Not applicable
  • 3499 Views
  • 4 replies
  • 0 kudos

Billing

Hi, I have received a text message from yourselves to say I am £25.00 out of my credit limit. I have £15.00 in the account your meant to take out. I will pay £16.00 just now but I am outstanding of £8. Could this wait until Friday when I get paid and...

Anonymous by Not applicable
  • 3026 Views
  • 3 replies
  • 0 kudos

Using Iphone 5 Unlocked from O2 on EE for 4g - NIGHTMARE!

Can anyone help me with something.... I've an iphone 5 - I had O2 unlock it months ago, so I thought I would try out the EE 4g service in my area (chester). I got a PAYG sim card, loaded it up - but when in the phone, I never get 4G. I've done so muc...

Anonymous by Not applicable
  • 6045 Views
  • 10 replies
  • 0 kudos

Resolved! iPhone 6S bought sim-free

I purchased a 6s from CPW sim free and put in an o2 sim I had lying around to activate it while I waited for a replacement for my contract sim (on EE). Stupidly didn't realise they locked to the first carrier and now can't get the phone unlocked. Are...

Anonymous by Not applicable
  • 6442 Views
  • 17 replies
  • 0 kudos

Resolved! Voicemail

How can I disable the Voicemail touch-button on my iPhone 4S? I don't wany or need Voicemail but I keep touching the button accidentally, which then costs me an unwanted 20p every time. Can I maybe change the called number from 901 to, well, somethin...

Anonymous by Not applicable
  • 3309 Views
  • 3 replies
  • 0 kudos

Resolved! Sim not provisioned

Just purchased a new iphone 6 on contract for my daughter. Got it home and plugged it into ITunes but still getting message 'sim not provisioned'. Is it just a case of waiting?

Anonymous by Not applicable
  • 11010 Views
  • 2 replies
  • 0 kudos

Full Signal to no service - iPhone 5s

I have had my iPhone 5s for a year now, and recently it started dropping from full signal in my home to no service. I have had a new sim sent out and have swapped it over but still the same problem is occuring. Even when it occasionally shows I have ...

Anonymous by Not applicable
  • 3699 Views
  • 4 replies
  • 0 kudos

iOS 9.1 released

just a heads up This release includes new features, improvements and bug fixes, including:Live Photos now intelligently senses when you raise or lower your iPhone, so that Live Photos will automatically not record these movementsOver 150 new emoji ch...

adamtemp64 by Level 66: Unequalled
  • 4339 Views
  • 10 replies
  • 5 kudos

unable to get emails on my iphone 5c

please help..i have been unable to get emails on my phone. i have a meesage that says the mail server is not responding. i have done all the trouble shooting and reset my phone countless times. i have deleted my email account, and reset the network s...

Anonymous by Not applicable
  • 4942 Views
  • 8 replies
  • 0 kudos