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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9660 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383442 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 6plus iOS 9 - No YouTube over 3G/4G

Hi Guys, Has anyone got any advice, experience of this problem with the iPhone 6plus on iOS9? When I use YouTube over Wifi its fine, when I use cellular data it tells me that there no internet connection using the YouTube app. Carrier: O2 21.0Mobile ...

Anonymous by Not applicable
  • 6901 Views
  • 10 replies
  • 0 kudos

Sim swap disaster. Hating o2 right now, someone help!

ok. Here goes. So I have been with o2 many years. I had an o2 refresh contract. Let's call it contract 1 I wanted a 6s so found a good deal via carphone warehouse with a new o2 monthly contract. I purchased this. Call it contract 2. I rang o2 to ask ...

Anonymous by Not applicable
  • 5226 Views
  • 9 replies
  • 0 kudos

My O2 app not reporting correct data usage.

Hi, Anyone else having a problem with the My O2 app not reporting correct data usage? Checking my current stats via o2.co.uk reports what I would expect to see. It resets tomorrow, so it may just be a glitch, but it's unreliable at present. TIA, SPD.

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Anonymous by Not applicable
  • 5329 Views
  • 12 replies
  • 0 kudos

Resolved! Can I unlock my iphone 5s using someone elses nano sim ?

Finally got the text from O2 telling me I can finish unlocking my iphone 5s by putting in a non-O2 sim card and connecting to iTunes. I don't have any nano sim cards but I know someone with an iphone 6. Can I put their sim card into my iphone and fin...

Anonymous by Not applicable
  • 6901 Views
  • 9 replies
  • 0 kudos

Resolved! searching....

My iPhone 5s does not seem to be finding my SIM. I have test4ed my SIM and it works in other 02 handsets. I think my phone maybe water logged as i woke up to find it in a puddle of water. I would rather not have to send my phone anywhere. Are there a...

Anonymous by Not applicable
  • 4460 Views
  • 8 replies
  • 0 kudos

Resolved! Iphone4 - how do you clear old data?

my husband has upgraded his phone and I have his old iPhone 4. I have completed a sim swap and the new sim is working in the iphone4. How do I clear all his old data, emails, contact lists etc from this phone please?

Anonymous by Not applicable
  • 4441 Views
  • 7 replies
  • 0 kudos

Resolved! iPhone 6s

Can I purchase phone out right and take sim out of my iPhone 5c 

Anonymous by Not applicable
  • 4140 Views
  • 7 replies
  • 0 kudos

iPhone 5s not charging

hi there, my iPhone has recently started not charging. It started playing up and switching itself off. But today it's charging when it's dead, coming back on at 3% then it just doesn't charge. Any ideas on what to do?

Souny82 by Level 1: Joiner
  • 5106 Views
  • 9 replies
  • 0 kudos

Resolved! iPhone voicemails

Hello, I've recenty upgraded to an iPhone 6S on PAYG big bundles, from an iPhone 5C pay monthly. On my last my 5C, whenever I recieved a voicemail, I could listen to them from a list instead of having to call a number, which is what I have to do on t...

Anonymous by Not applicable
  • 5033 Views
  • 18 replies
  • 0 kudos

Resolved! Setting up Visual Voicemail

Hello, I have a sim only contract on an iPhone 6s and can't seem to find the setting for activating visual voicemail. Anyone know how to go about this?

Anonymous by Not applicable
  • 12794 Views
  • 18 replies
  • 0 kudos