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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 403349 Views
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Resolved! Iphone 5S

The screen is black and not working. The phone home button/lock button has no effect on the phone when pressed and the screen is still black and unresponsive. The phone does make noise, as I can hear the phone ringing but cannot answer it as the scre...

Anonymous by Not applicable
  • 3423 Views
  • 3 replies
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Resolved! Unblocking phone

phone number******* phone has been found by hotel staff. Please open up the line again?

Anonymous by Not applicable
  • 3465 Views
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Resolved! Can i use my o2 plan on a sim free phone?

My smartphone has been damaged and it is not repairable, I have paid off my device plan but still have my monthly tariff.If i buy a sim free smartphone and put my sim card into that, will i be able to use the tariff on there?Thanks

Anonymous by Not applicable
  • 13220 Views
  • 5 replies
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Sim card stuck in iPhone 6 (without tray)

Hi guys,Bit of a disaster this morning. I recieved my new iPhone 6 from O2 and a regular-sized sim. Obviously the regular sized sim would not fit and I needed to cut it down to a nano sim. I've never done this before and it was very frustrating. Anyw...

Anonymous by Not applicable
  • 23656 Views
  • 19 replies
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Resolved! iPhone 6s burning battery and data

Hi, I have just upgraded, I had an iphone 6 previously and now have a 6s. My average usage each month in terms of data was under 1gb with my iphone 6 - I have exactly the same apps etc as I restored the backup from my icloud on the 6s but have used n...

Anonymous by Not applicable
  • 6119 Views
  • 8 replies
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Resolved! iPhone 6plus iOS 9 - No YouTube over 3G/4G

Hi Guys, Has anyone got any advice, experience of this problem with the iPhone 6plus on iOS9? When I use YouTube over Wifi its fine, when I use cellular data it tells me that there no internet connection using the YouTube app. Carrier: O2 21.0Mobile ...

Anonymous by Not applicable
  • 6994 Views
  • 10 replies
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Sim swap disaster. Hating o2 right now, someone help!

ok. Here goes. So I have been with o2 many years. I had an o2 refresh contract. Let's call it contract 1 I wanted a 6s so found a good deal via carphone warehouse with a new o2 monthly contract. I purchased this. Call it contract 2. I rang o2 to ask ...

Anonymous by Not applicable
  • 5310 Views
  • 9 replies
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My O2 app not reporting correct data usage.

Hi, Anyone else having a problem with the My O2 app not reporting correct data usage? Checking my current stats via o2.co.uk reports what I would expect to see. It resets tomorrow, so it may just be a glitch, but it's unreliable at present. TIA, SPD.

app.png Web.png
Anonymous by Not applicable
  • 5491 Views
  • 12 replies
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Resolved! Can I unlock my iphone 5s using someone elses nano sim ?

Finally got the text from O2 telling me I can finish unlocking my iphone 5s by putting in a non-O2 sim card and connecting to iTunes. I don't have any nano sim cards but I know someone with an iphone 6. Can I put their sim card into my iphone and fin...

Anonymous by Not applicable
  • 7055 Views
  • 9 replies
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Resolved! searching....

My iPhone 5s does not seem to be finding my SIM. I have test4ed my SIM and it works in other 02 handsets. I think my phone maybe water logged as i woke up to find it in a puddle of water. I would rather not have to send my phone anywhere. Are there a...

Anonymous by Not applicable
  • 4530 Views
  • 8 replies
  • 0 kudos