Get Help with Apple Devices

Introducing - iPhone 16e - Pre-order from 1pm - Friday 21 February

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Can't Send or Receive SMS - iPhone 4s

I have moved from my Nokia 1020 to an iPhone 4s which has always been on O2 and was infact my partners before she upgraded last year. It's now running ios9 as iTunes said it needed to update it. Now it just gives an exclamation mark when sending a te...

Resolved! Signal issues after 9.1 update

i upgrade the os on my iPhone 5s this morning to 9.1 and since then I've had problems with the phone signal. The signal is either very poor, not strong enough for a phone call or displaying 'no service'. This is happening every minute or so. Is is th...

Resolved! Loss of 4G

I've updated my iPhone 6 to the latest software available and I have lost connection to 4G. I am still getting 3G signal. I have checked the coverage in my area and I've had 4G up until this point. Anyone having the same issues ?

Billing

Hi, I have received a text message from yourselves to say I am £25.00 out of my credit limit. I have £15.00 in the account your meant to take out. I will pay £16.00 just now but I am outstanding of £8. Could this wait until Friday when I get paid and...

Using Iphone 5 Unlocked from O2 on EE for 4g - NIGHTMARE!

Can anyone help me with something.... I've an iphone 5 - I had O2 unlock it months ago, so I thought I would try out the EE 4g service in my area (chester). I got a PAYG sim card, loaded it up - but when in the phone, I never get 4G. I've done so muc...

Resolved! iPhone 6S bought sim-free

I purchased a 6s from CPW sim free and put in an o2 sim I had lying around to activate it while I waited for a replacement for my contract sim (on EE). Stupidly didn't realise they locked to the first carrier and now can't get the phone unlocked. Are...

Resolved! Voicemail

How can I disable the Voicemail touch-button on my iPhone 4S? I don't wany or need Voicemail but I keep touching the button accidentally, which then costs me an unwanted 20p every time. Can I maybe change the called number from 901 to, well, somethin...

Resolved! Sim not provisioned

Just purchased a new iphone 6 on contract for my daughter. Got it home and plugged it into ITunes but still getting message 'sim not provisioned'. Is it just a case of waiting?

Full Signal to no service - iPhone 5s

I have had my iPhone 5s for a year now, and recently it started dropping from full signal in my home to no service. I have had a new sim sent out and have swapped it over but still the same problem is occuring. Even when it occasionally shows I have ...

iOS 9.1 released

just a heads up This release includes new features, improvements and bug fixes, including:Live Photos now intelligently senses when you raise or lower your iPhone, so that Live Photos will automatically not record these movementsOver 150 new emoji ch...

O2

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