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Anonymous
Posts: 0

Re: Network Info missing ?

Hi, and will do.

Bear with me for a while on this.

(Don't close the discussion).

Of course I've got the 'phones and the SIM.

What I'll do is pop into my local O2 shop and get the guys there to call me with their 'Caller ID' turned off.

Anonymous
Posts: 0

Re: Network Info missing ?

Your iPhone 4 will require a micro sim though

Posts: 83,313
Topics: 577
Solutions: 4,110
Registered: ‎04-01-2009

Re: Network Info missing ?

Anonymous
Posts: 0

Re: Network Info missing ?

I had a similar issue yesterday where no service showed up suddenly but after switching off and restarting phone it has resolved the issue.
Anonymous
Posts: 0

Re: Network Info missing ?

Regarding the original query for absence of date/time of day/length of call ....

 

Some interim results.


 

(Presently using iPhone 5s on iOS 9.1)

 

After doing a restore on an old iPhone 5 running iOS 8.2. - with my current SIM.

Looking in iPhone/Recents - there are full and complete details (as above) from old calls.

 

Turn off 'phone/Take out SIM/Turn on 'phone.

Again looking in Phone/Recents - exactly same info as before.

As previously mentioned earlier - different SIM for my iPhone 4 so no joy there.

Posts: 114,427
Topics: 569
Solutions: 15,482
Registered: ‎04-04-2012

Re: Network Info missing ?

So it is looking like a change due to iOS then?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Network Info missing ?

Hi again, it's beginning to look like it.

What would go a long way to confirm this would be ...

an iPhone 5 on iOS 9.1 and

an iPhone 5s on iOS 8.2

Anonymous
Posts: 0

Re: Network Info missing ?

Have done a restore of iOS 8.2 on iPhone 5s - all is OK !

So it's looking like that iOS 9.1 has contributed to/created my issue.

I asked the same question on Apple Support Forums as well - lots of views but no fix.

Hopefully all will be well soon.



Posts: 114,427
Topics: 569
Solutions: 15,482
Registered: ‎04-04-2012

Re: Network Info missing ?

Seems the most logical reason for it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Network Info missing ?

Yep, come on Apple !