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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8909 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 379541 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone4 new message by Kristian2

Right yes, I used the chat service, & then I went back to see if I could brainstorm the Voice Command function on the iPhone4. So I ended up back on Facebook.Then I asked Lucy. I watched a video on SIRI (uTube). Then I logged in & here I am. So what ...

Anonymous by Not applicable
  • 4762 Views
  • 8 replies
  • 0 kudos

Resolved! really slow speeds

Hello, Ever since i got my ipad 3 mini the 3g speed has been consistently crap. The lack of 3g coverage when i am near a city is really concerning. Everytime i look at my Nexus 6 on EE i either have 3g or 4g. A lot of the time the ipad has Edge which...

Anonymous by Not applicable
  • 10621 Views
  • 14 replies
  • 0 kudos

Resolved! Can't Send or Receive SMS - iPhone 4s

I have moved from my Nokia 1020 to an iPhone 4s which has always been on O2 and was infact my partners before she upgraded last year. It's now running ios9 as iTunes said it needed to update it. Now it just gives an exclamation mark when sending a te...

Anonymous by Not applicable
  • 7313 Views
  • 15 replies
  • 0 kudos

Resolved! Signal issues after 9.1 update

i upgrade the os on my iPhone 5s this morning to 9.1 and since then I've had problems with the phone signal. The signal is either very poor, not strong enough for a phone call or displaying 'no service'. This is happening every minute or so. Is is th...

Anonymous by Not applicable
  • 4495 Views
  • 5 replies
  • 0 kudos

Resolved! Loss of 4G

I've updated my iPhone 6 to the latest software available and I have lost connection to 4G. I am still getting 3G signal. I have checked the coverage in my area and I've had 4G up until this point. Anyone having the same issues ?

Anonymous by Not applicable
  • 3493 Views
  • 4 replies
  • 0 kudos

Billing

Hi, I have received a text message from yourselves to say I am £25.00 out of my credit limit. I have £15.00 in the account your meant to take out. I will pay £16.00 just now but I am outstanding of £8. Could this wait until Friday when I get paid and...

Anonymous by Not applicable
  • 3020 Views
  • 3 replies
  • 0 kudos

Using Iphone 5 Unlocked from O2 on EE for 4g - NIGHTMARE!

Can anyone help me with something.... I've an iphone 5 - I had O2 unlock it months ago, so I thought I would try out the EE 4g service in my area (chester). I got a PAYG sim card, loaded it up - but when in the phone, I never get 4G. I've done so muc...

Anonymous by Not applicable
  • 6033 Views
  • 10 replies
  • 0 kudos

Resolved! iPhone 6S bought sim-free

I purchased a 6s from CPW sim free and put in an o2 sim I had lying around to activate it while I waited for a replacement for my contract sim (on EE). Stupidly didn't realise they locked to the first carrier and now can't get the phone unlocked. Are...

Anonymous by Not applicable
  • 6412 Views
  • 17 replies
  • 0 kudos

Resolved! Voicemail

How can I disable the Voicemail touch-button on my iPhone 4S? I don't wany or need Voicemail but I keep touching the button accidentally, which then costs me an unwanted 20p every time. Can I maybe change the called number from 901 to, well, somethin...

Anonymous by Not applicable
  • 3297 Views
  • 3 replies
  • 0 kudos

Resolved! Sim not provisioned

Just purchased a new iphone 6 on contract for my daughter. Got it home and plugged it into ITunes but still getting message 'sim not provisioned'. Is it just a case of waiting?

Anonymous by Not applicable
  • 11001 Views
  • 2 replies
  • 0 kudos