Solved: What's app

Anonymous · ‎18-01-2016

I have purchased extra data 16gb and am not able to use it away from internet why?

MI5 · ‎18-01-2016

ps. 4g won't work on an iPhone 5 unless you are in an 1800mhz area so switch to 3g (4g off) in your settings too.

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jonsie · ‎18-01-2016

What phone do you have and what data plan do you have?

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Anonymous · ‎18-01-2016

Iphone5 4g

MI5 · ‎18-01-2016

Text "active" to 2020 and save the settings that get sent back or reset your network settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎18-01-2016

ps. 4g won't work on an iPhone 5 unless you are in an 1800mhz area so switch to 3g (4g off) in your settings too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-01-2016

You need to check in My O2 that you have the idata bolt on. Incidently, on O2 you won't get 4G with an iphone 5.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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