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Anonymous
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I have purchased extra data 16gb and am not able to use it away from internet why?

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MI5
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ps. 4g won't work on an iPhone 5 unless you are in an 1800mhz area so switch to 3g (4g off) in your settings too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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jonsie
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Anonymous
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Iphone5 4g

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MI5
Level 94: Supreme
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Text "active" to 2020 and save the settings that get sent back or reset your network settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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MI5
Level 94: Supreme
  • 143403 Posts
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  • 27489 Solutions
Registered:
ps. 4g won't work on an iPhone 5 unless you are in an 1800mhz area so switch to 3g (4g off) in your settings too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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You need to check in My O2 that you have the idata bolt on. Incidently, on O2 you won't get 4G with an iphone 5.

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